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About Holiday Inn Mayaguez & Tropical Casino

The Holiday Inn Mayaguez & Tropical Casino is a six storied hotel in Mayaguez, Puerto Rico. The hotel is on Highway two and one kilometer from the Atlantic Coast. The rooms and suites at the Holiday Inn Mayaguez & Tropical Casino are equipped with flat screen satellite TVs, desks and coffeemakers. Suites add living rooms and minibars. Connecting rooms are available. The hotel has an outdoor pool and fitness room, plus a casino onsite. A business center with conference space is featured. Laundry facilities are available. Self parking onsite and Wi-Fi access throughout the hotel is complimentary. The Holly Restaurant at the hotel serves all meals. A bar is present in the casino for drinks. The Mayaguez Airport is around three kilometers from the hotel. Plaza Colon is around five kilometers and the Mayaguez Zoo is around seven kilometers from the hotel. Las Cascades Water Park is about 25 kilometers away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


2701 Hwy. 2, 00680-6328, Mayaguez, Puerto Rico

Rating overview

trivago Rating Index based on 1377  reviews from:
  • Expedia(9.0/10)
  • Location
    Excellent  8.5 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews


Great location

Guests say that the Holiday Inn Mayaguez & Tropical Casino is in a great location suitable for business and holiday travel. It is very close to tourist spots on Rincon besides being near fast food joints, shopping stores, university and the cinema.


Well apportioned rooms

Many guests staying overnight say that they find the hotel the right place for their accommodation. The rooms are in excellent condition and the bathrooms are well maintained. Guests say that the rooms are well apportioned and have a comfortable sized bed. They appreciate the thick towels supplied in the bathrooms.


Pleasant stay

Guests remarked that the breakfast served at the hotel is very good with a variety of either a small buffet or a regular menu. They were thrilled with the Fat Tuesday Bar concept of the hotel where guests were served a complimentary small buffet and drinks on a Tuesday evening. Guests say they found the hotel made for a very pleasant trip and they would recommend it to anyone visiting the Mayaguez area.

Negative Reviews


Disturbing noise

Some guests were troubled by disturbing noise at the hotel. The grass cutter was used very early in the mornings and on complaining, the management said that the person to do the job was available only at that time. Speakers at the pool side were quite loud and guests wished that it could have been a bit less intrusive.


Cleanser scent too strong

Many guests found the scent of the cleanser used in the hotel overbearing and very strong. They had to resort to covering their nose and holding their breath every time they walked from the elevator to their rooms.


Wi-Fi spotty

The Wi-Fi at the hotel was spotty and many guests who had to catch up on their work in their rooms could not connect to it.

All amenities

Hotel facilities
  1. Business centre
  2. Arcade/Video games
  3. Nightclub
  4. Express check-in
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Shower
  2. Hairdryer
  3. Central heating
  4. Air conditioning


2701 Hwy. 2 , 00680-6328 , Mayaguez , Puerto Rico
Telephone: +1(787)8331100

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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