Holiday Inn Moscow Vinogradovo

The hotel presents a unique blend of historical charm and modern amenities, currently undergoing renovation to enhance guest experience. Its signature feature is its adaptability, serving as a popular venue for conferences and corporate events while also offering a tranquil escape for those seeking quiet. This makes it particularly well-suited for business travelers attending on-site functions, as well as couples looking for a peaceful retreat. The hotel's pet-friendly policy is a significant draw for guests traveling with animals, providing a convenient and welcoming environment. Most guests find the hotel offers good value, appreciating the generally friendly staff and the overall atmosphere. To enhance your stay, consider inquiring about newly renovated rooms and be aware that requesting a room away from the atrium might be beneficial during periods of high event activity to ensure maximum quiet.

Facilities & Amenities
The hotel offers a range of facilities for guest convenience and relaxation. A notable feature is the swimming pool, described as small but pleasant, though it can feel crowded if multiple guests are present. Some rooms even include access to a private bath or pool, a pleasant surprise for many. A sauna and gym are also available, though the gym is compact, ideally suited for one or two users. For corporate guests, the conference halls are well-regarded, offering excellent Wi-Fi and good acoustics. The hotel also provides an immaculate laundry service and promotes an eco-friendly approach with minimal plastic use. Guests appreciate the availability of robes in rooms, and some rooms are equipped with a coffee maker. A unique touch is the bookcrossing area in the lobby.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many praising the cleanliness of the rooms and the comfortable beds with high-quality linens that ensure a restful sleep. However, some guests note that the room condition can vary significantly, with older rooms described as worn, featuring dated furniture, rusty windows, and poor lighting. Issues such as non-working plumbing and mold in bathrooms have been reported in some older units. A recurring concern is noise levels, with thin walls and loud doors leading to disturbances from corridors and neighboring rooms, especially during events. Some rooms also experience unpleasant odors, including sewage smells or a lingering smoke scent. Additionally, temperature control can be an issue, with some bathrooms being cold and water temperature difficult to regulate.

Dining & Food Quality
The hotel's dining experience generally receives high praise, particularly the breakfast buffet. Guests consistently highlight the wide selection of food, including tasty pastries, fresh fruit plates, and eggs cooked to order, along with a broad range of beverages like tea, coffee, juices, and fruit-infused water. The night restaurant is also well-regarded for its delicious and generously portioned meals, with salads, pizza, and smoothies being popular choices. Room service is noted for being quick and tasty. While the food quality is excellent, some guests mention that alcohol in the restaurant can be expensive. The hotel also offers a Lenten menu, which is appreciated by some guests. However, during busy periods like coffee breaks, some guests found that staff were overly eager to clear dishes, sometimes before they had finished eating.

Location & Accessibility
The hotel is situated in a quiet and remote location, nestled within a green zone and away from the main highway, offering a peaceful environment. Its setting on the territory of a former fortified estate, near ponds and a forest, provides opportunities for leisurely walks. For travelers arriving by air, the hotel boasts excellent accessibility to Sheremetyevo airport, being just a short taxi ride away. While the hotel is conveniently located near a metro station and offers easy access to ride-sharing services, some guests note a lack of nearby shops or amenities. Additionally, the approach to the hotel can be poorly lit at night, which is a consideration for those arriving on foot. Ample and free parking is available on-site, which is a significant advantage for guests traveling by car.

Staff & Service
The staff and service at the hotel consistently receive high commendation from guests. Many reviewers highlight the team's friendliness, professionalism, and attentiveness, noting their willingness to assist with various requests. The check-in process is generally described as smooth and efficient, with staff accommodating requests like late check-out (though often for a charge) and room changes when possible. Housekeeping is praised for its thoroughness, ensuring rooms are well-maintained and amenities are regularly replenished. Guests appreciate the staff's responsiveness, whether it's bringing forgotten toiletries or addressing noise complaints. The hotel's commitment to guest satisfaction is evident in their proactive communication, such as sending booking details via messaging apps, and their efficient handling of lost and found items.

Additional Information
The hotel is currently undergoing renovation, with guests noting that newer rooms offer a significantly improved experience compared to older ones. A key highlight is the hotel's pet-friendly policy, which is highly appreciated by guests traveling with animals, making their stay much more convenient. The hotel's transition to the Rotana chain has brought benefits such as a bonus program and an eco-conscious approach, including the use of recycled materials. Guests should be aware that while late check-out is possible, it typically incurs an additional charge, and hourly room extensions are not available. The hotel also features a waste separation system in rooms, aligning with its environmental efforts. Some guests noted the absence of a shoehorn in rooms, a minor but recurring detail.