Holiday Inn Resort Dead Sea By Ihg

This resort offers a memorable escape, distinguished by its direct access to the Dead Sea and an impressive array of multiple swimming pools, making it a standout choice for relaxation and unique experiences. It is particularly well-suited for families due to its spacious accommodations and diverse activities for children, while couples can enjoy a tranquil and romantic setting with stunning sunset views. Sightseers will also find it a convenient base for exploring the region. Guests consistently highlight the exceptional service provided by the staff and the generally high quality of the dining options. To enhance your stay, consider booking spa treatments in advance as they are popular, and be sure to take advantage of the natural mud bath available directly on the private beach.

Facilities & Amenities
The resort boasts a remarkable selection of swimming pools, including large, family-friendly options, adult-only areas, and even heated pools, ensuring comfort regardless of the season. Guests appreciate the cleanliness and excellent maintenance of these facilities, often noting the attentive lifeguards. A spa is available, offering various treatments, though it is frequently fully booked, so advance reservations are recommended. While some guests mention the spa infrastructure could use updating, the services themselves are generally well-received. The hotel provides free Wi-Fi throughout the property, extending even to the Dead Sea coast, allowing guests to stay connected. A fitness center is also on-site for those wishing to maintain their workout routine.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, with family rooms noted for their generous size, comfortably accommodating larger groups. The beds are described as comfortable, contributing to a restful stay. However, a recurring theme is that the rooms, particularly the bathrooms, appear dated and could benefit from renovation. Some specific issues mentioned include narrow baths, occasional yellow water, and problematic shower drains. While most rooms offer a peaceful environment, some guests have experienced noise from corridors or evening entertainment near the pools. Minor inconveniences like missing bathrobes or tissues upon arrival are occasionally reported, and some guests have noted the presence of mosquitoes or issues with the air conditioning and older televisions.

Dining & Food Quality
The resort's dining experience receives widespread praise, particularly the extensive breakfast and dinner buffets. Guests consistently highlight the variety of food options, encompassing both Arabic and international cuisines, with fresh selections, omelet stations, and delicious pastries. Many commend the overall food quality, describing meals as excellent and satisfying. While the buffet is generally well-managed, some guests have occasionally noted issues with replenishment or specific items being unavailable, such as a broken coffee machine. The desserts are frequently singled out for their excellence. However, feedback on the pool bar service can be mixed, with some finding it slow, and certain à la carte options, like burgers at the 393 restaurant, have received less favorable reviews.

Location & Accessibility
The resort's prime location directly on the Dead Sea is a major highlight for guests. It offers private beach access, allowing for easy and convenient enjoyment of floating in the Dead Sea and applying the natural mud. The beach area is well-maintained, with attentive lifeguards and facilities for rinsing off the salty water. While the hotel provides an excellent self-contained experience, guests note that it is somewhat isolated, requiring a car for visits to nearby shops or other attractions. The property's design ensures step-free access from the reception down to the Dead Sea, though some sections can be steep.

Staff & Service
The staff at this resort consistently receives overwhelmingly positive feedback, frequently described as amazing, kind, friendly, helpful, and professional. Guests appreciate their attentiveness and willingness to go above and beyond to ensure a pleasant stay, often mentioning specific individuals by their roles for their exceptional service. The check-in process is generally smooth and efficient, with many guests receiving complimentary room upgrades. Housekeeping is praised for its thoroughness, and restaurant staff are noted for their cooperative and welcoming demeanor. The lifeguards at the Dead Sea beach are particularly commended for their vigilance and assistance. While most interactions are positive, a few isolated incidents of perceived rudeness or slow service at the pool bar have been reported.

Additional Information
Guests should be aware of the hotel's policy regarding outside food and drinks, as items brought into the resort may be confiscated upon entry, which some find intrusive. The resort features evening entertainment by the pools, which can be quite loud and continue until late hours, potentially affecting rooms facing these areas. It is advisable to book spa services well in advance due to high demand. The hotel has been noted to undergo construction or renovation at times, which may result in temporary closures of certain pools or facilities. Despite these points, the resort is often chosen as a venue for special events, such as weddings, which are reported to be handled with professionalism and great success.