Holiday Inn Richmond-I-64 West End is a hotel conveniently located off of historic Broad Street near I-64. Comfortable rooms feature amenities such as free Wi-Fi, flat-screen TVs, minifridges, microwaves, coffeemakers and work desks; suites add on bonuses such as dining rooms, kitchenettes, living spaces and sleeper sofas. Guests will enjoy additional perks such as an on-site fitness center, off-site fitness center, outdoor pool, 24-hour lounge, complimentary daily newspaper and safety deposit box. There's also a business center and self-serve laundry services. Guests can kick back and relax during the daily complimentary cocktail hour. For those people feeling hungry, the on-site restaurant, The Cross Roads Bar and Grille, offers American fare. Holiday Inn Richmond-I-64 West End is situated close to an Amtrak station, Richmond International Speedway, downtown Richmond and historic Monument Avenue and its shopping centers
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
If you like being close to all the action, you will probably enjoy your stay at this property. This hotel is conveniently located near several interstates and is situated close to downtown Richmond and all its attractions and shopping venues, factors which guests have enjoyed. .
Most people had very positive things to say about the friendliness and helpfulness of staff members; service was also said to great in the restaurant. .
You will most likely find your accommodations to be clean and well-kept while staying at this hotel. Most guests had positive things to say about general hotel cleanliness as well as the general ambiance of the building and their accommodations. .
Do not expect a free breakfast when staying at this hotel. Several people were disappointed that breakfast was not included in their night's stay, though some guests said they received breakfast coupons for various reasons. The on-site restaurant does offer a full American breakfast for a fee. .
Some guests have cited issues such as room key cards not always working. One guest also said the elevator broke down and came to a complete stop and they had to pry open the doors and climb out. .
Though complaints have been limited, there has been mention about room curtains not blocking the sunlight completely in the early morning hours, and space under the room doors letting too much hall light in. .
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