The centrally located Holiday Inn Rochester NY - Downtown hotel offers easy access to the Mayo Clinic, Soldiers Field Golf Course, and Rochester Civic Theatre. Facilities available to guests include a 24-hour business center, an indoor pool, and a sauna. Along with en-suite bathrooms and air-conditioning, rooms feature desks, coffee makers, microwaves, and mini-fridges. For entertainment, there are flat-screen TVs with cable, pay movies, and free Wi-Fi. Rooms also offer free newspapers and local calls. Amenities at the Holiday Inn Rochester NY - Downtown hotel include a gym, wedding services, dry cleaning and laundry, a front-desk safe, luggage storage, and an express check-out option. The hotel also offers a free area shuttle. Parking and airport transportation are available for a fee. The Thyme Restaurant and Lounge offers breakfast, lunch, evening meals, and drinks (fees apply). The hotel lies within three miles of the Rochester Golf & Country Club and Quarry Hill Nature Center and is a 30-minute drive from Whitewater State Park.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
This may be the standout amenity of this hotel. Guests frequently mention the Mayo Clinic throughout their reviews of this destination. The hotel is within walking distance of the Mayo Clinic, and there is a Skywalk that can be accessed just outside. Guests that have appointments with the clinic find this proximity to be fantastic.
Aside from the access and Skywalk connection to the Mayo Clinic, guests enjoy other aspects of the general location of this hotel. Specifically, they appreciate that a number of restaurants can be reached in short order.
Guests consider the staff at this hotel to be professional and courteous. They find interacting with the staff to be a pleasurable experience rather than one that’s an unfortunate chore.
Many of the guests take issue with the quality of the carpets. Some find them to be unclean upon check-in, while others also complain of smells emanating from them. Additionally, other guests simply note that the carpets are visibly worn and old and could use replacing.
You’ll need to budget for parking at this location. Guests say they are disappointed that there is no free parking offered at this destination, and that a daily vehicle parking fee is assessed.
Another matter that must be budgeted for is breakfast. Guests note that there is no available continental breakfast option that can save them money. Additionally, the on-site hotel restaurant, Thyme, is considered by most to be “average” at best, and underwhelming entirely in some situations in regards to food quality.