Holiday Inn Selma-swancourt By Ihg

The hotel offers a distinctive experience, characterized by its charming Dutch village exterior complete with a windmill, waterfalls, a koi pond, and even a mini-train, creating a unique and memorable atmosphere. This picturesque setting makes it an ideal choice for families seeking a fun and engaging stay, as well as couples looking for a peaceful and romantic getaway. Business travelers and those simply passing through will also find the hotel convenient and comfortable. Guests consistently praise the property's overall cleanliness, the comfort of its accommodations, and the exceptional service provided by the staff. To enhance your visit, consider requesting a room away from the freeway to minimize potential noise, and be sure to enjoy the complimentary cookies often available at check-in. The hotel's unique aesthetic and welcoming environment contribute to a highly positive and relaxing stay for a diverse range of visitors.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience and enjoyment. Guests appreciate the presence of a pool and jacuzzi, offering a relaxing space for leisure. While some guests did not explore the fitness center, its availability is noted. Rooms are generally equipped with practical features such as a refrigerator, microwave, iron, and blow dryer, though some specific rooms may lack a coffee maker or hair dryer. The HVAC system and thermostat are consistently praised for their effective climate control. The hotel also offers lobby coffee in the mornings and a snack bar for quick bites. For added convenience, a laundry line is available in some bathrooms, and free parking is provided. Guests also enjoy the thoughtful touch of complimentary cookies at check-in. However, there was an isolated report of the hot tub being out of order.

Cleanliness & Room Comfort
Guests consistently praise the hotel's clean rooms, often describing them as spotless and well-maintained. The comfortable beds and cozy bedding are frequently highlighted, with many guests likening the mattress comfort to "sleeping on a cloud," ensuring a restful night's sleep. Rooms are generally noted for being spacious and bright, contributing to a pleasant stay. However, feedback on room condition can be mixed; some guests reported issues such as worn-out carpets, uncomfortable beds with noisy frames, dim lighting, or unpleasant odors in specific rooms. There were also isolated reports of cockroaches and hairs in the shower. Noise from the freeway is a recurring concern for rooms on that side, though many rooms are described as quiet. Some guests experienced low water pressure or no hot water in the shower, and noted older bathroom facilities.

Dining & Food Quality
The hotel features an on-site restaurant or one directly adjacent, which receives varied but generally positive feedback. Many guests praise the restaurant for its delicious food and a good selection of craft brews, with some specifically highlighting dishes like the Nashville fried chicken sandwich. However, the breakfast situation is a common point of discussion; the hotel does not offer complimentary breakfast. Instead, guests typically receive a $5 voucher for the adjacent restaurant, which many found insufficient given the menu prices and the overall cost of a meal. Some guests also noted slow service at the restaurant or that it was closed on Mondays. While a full breakfast is not included, coffee is generally available in the lobby in the mornings, and cookies are offered in the afternoons, providing some convenient options for guests.

Location & Accessibility
The hotel boasts a highly convenient location directly off the freeway, making it easily accessible for travelers and a popular stop for those passing through. It is situated near various food places, stores, and a car service place, providing practical amenities within close proximity. While its accessibility is a major plus, guests frequently mention freeway noise, particularly for rooms facing the highway, which can impact the quietness of the stay. Parking is available and generally described as easy and free, though one guest noted some parking lot activity that suggested caution regarding vehicle security. The property is also noted as a good base for those visiting the Fresno area, offering a strategic and well-connected position for exploring the region.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently praising their friendliness, helpfulness, and professionalism. Many guests highlight the warm greetings and the staff's ability to make them feel like valued guests or even family members, often recognizing repeat visitors by name. The front desk team is particularly commended for being accommodating, facilitating early check-ins when possible, and allowing late check-outs for guests in need. Staff members are noted for their attentiveness and willingness to go above and beyond, such as providing essential toiletries or phone chargers in emergencies. The check-in process is generally described as quick and easy, contributing to a smooth and pleasant arrival experience and setting a positive tone for the entire stay.

Additional Information
The hotel, while possessing an older, classic design, is generally described as well-maintained and charming, contributing to its unique appeal and character. Many guests appreciate the IHG Rewards benefits, including the possibility of late check-out for members, which adds significant value and flexibility to their stay. The hotel often provides complimentary cookies at check-in, a small but highly popular gesture that consistently enhances the welcoming atmosphere and leaves a positive first impression. Furthermore, the property is noted for its ability to accommodate guests with mobility needs, including those using wheelchairs, demonstrating a commendable commitment to accessibility and guest comfort. While the overall environment is peaceful, there was an isolated report of unpleasant activity near the outdoor train area, which guests should be mindful of during their visit.