Holiday Inn St. George Conv Ctr By Ihg

This hotel is consistently praised for its modern design and highly convenient location, making it an excellent choice for various travelers. Its signature feature is the combination of a well-regarded on-site restaurant and impressive recreational facilities, including a pool and hot tub. Guests frequently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the generally friendly and helpful staff. It is particularly well-suited for families due to its amenities and spacious rooms, and for business travelers or sightseers who value easy access to the freeway and local attractions. To ensure a more peaceful stay, guests might consider requesting a room on a higher floor away from the pool area, as noise can occasionally be an issue.

Facilities & Amenities
Guests frequently commend the hotel's recreational facilities, particularly the pool and hot tub, which are often described as clean, large, and well-maintained, with the pool being heated. The fitness center is also appreciated for being well-equipped with various machines, allowing guests to maintain their routines. Free Wi-Fi is available and generally reported to have good speed, supporting both leisure and business needs. While the laundry facilities are noted as convenient and reasonably priced, some guests have experienced issues with elevators being out of service or only one functioning. There are also occasional reports of ice machines being out of order or not readily available on all floors.

Cleanliness & Room Comfort
The hotel generally receives high marks for room cleanliness, with many guests describing their accommodations as spotless and well-maintained. Comfortable beds and spacious rooms are frequently highlighted, contributing to a restful stay. In-room amenities such as a microwave, refrigerator, and coffee maker are appreciated for added convenience. However, some guests have noted issues with noise levels, particularly from hallways, the pool area, or footsteps from rooms above, which can disrupt sleep. There are also recurring comments about minor maintenance neglects within rooms, such as issues with bathroom fixtures, outdated televisions, or non-functional air conditioning units, though these do not detract from the overall positive impression of cleanliness.

Dining & Food Quality
The on-site restaurant, Burger Theory, receives considerable praise for its food quality and convenience, with many guests enjoying both dinner and the breakfast buffet. The restaurant is often cited as a major highlight, offering tasty meals and a pleasant dining experience. However, feedback regarding breakfast is mixed; while the food itself is often described as good with a decent variety, many guests express disappointment that it is not complimentary, finding the paid option to be overpriced compared to other hotels. Some also note that the restaurant's hours can be restrictive, particularly for lunch, and a few isolated comments mention understaffing or service issues.

Location & Accessibility
The hotel's central location is a significant advantage, offering easy access right off the freeway, which is highly convenient for travelers. It is strategically situated near the convention center, making it ideal for attendees. Guests appreciate its proximity to local attractions, including a park and a river trail suitable for walking or biking, as well as various nearby restaurants and stores within walking distance. Parking is generally described as easy and ample, though some guests have noted that the lot can become tight during peak occupancy, especially when adjoining properties are also busy.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight positive interactions, noting that staff members are polite, accommodating, and go out of their way to assist with requests, from providing directions to resolving issues. The check-in and check-out processes are often described as quick, pleasant, and seamless. Many reviews commend the overall customer service, emphasizing the staff's dedication to creating a welcoming and positive experience for guests. While the vast majority of feedback is positive, a few isolated comments mention instances of unhelpful or unknowledgeable staff.

Additional Information
A significant and frequently reported issue is the inconsistent availability of hot water, with many guests experiencing cold or lukewarm showers, often without prior notification from the staff. This problem has caused considerable inconvenience and dissatisfaction for numerous visitors. The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some note that the designated outdoor relief areas consist of rocks and dirt rather than grass. Housekeeping services are provided by request only, which can be a point of confusion for guests expecting daily room cleaning. Additionally, the hotel offers rewards program benefits that are valued by loyal members.