Holiday Inn Steamboat Springs By Ihg

The hotel is widely celebrated for its exceptional staff and their genuine hospitality, creating a welcoming atmosphere that makes guests feel like old friends. A unique and memorable feature is the presence of a friendly hotel dog in the lobby, adding a special touch to the guest experience. The hotel's convenient shuttle service to the ski slopes is a major draw, making it an ideal choice for skiers and snowboarders seeking easy mountain access. Its comfortable and clean accommodations, coupled with a range of amenities, also make it suitable for families and couples looking for a relaxing getaway, as well as business travelers appreciating the quiet environment. To enhance your stay, guests recommend taking advantage of the on-site restaurant for convenient dining and utilizing the shuttle for seamless transportation to the slopes, which runs frequently throughout the day.

Facilities & Amenities
The hotel offers a variety of facilities designed to enhance guest comfort and convenience. Most guests appreciate the presence of both indoor and outdoor hot tubs, though some have noted issues with the jets not working or the water temperature being inconsistent. There is also an indoor pool, which some guests found to be too cold or temporarily closed due to maintenance. A well-equipped fitness center is available, providing ample opportunity for guests to maintain their routines. For winter sports enthusiasts, a convenient ski storage room near the lobby is a highly valued amenity. Other notable features include free Wi-Fi, guest laundry facilities, and the availability of luggage carts for easy transport of belongings. Some guests mentioned issues with ice machines being out of order.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms, often describing them as spotless and well-maintained. The beds are frequently highlighted as being very comfortable, ensuring a restful night's sleep for most, though a few found them too firm or noted older mattresses. Rooms are generally considered spacious and well-appointed, often including a microwave and mini-fridge, which are appreciated conveniences. While many rooms are quiet, some guests reported noise traveling from adjacent rooms or hallways, and occasionally from heating/cooling units. The bathrooms are typically clean and modern, though some guests noted issues like a lack of shampoo or minor mold. Some suites offer a separate living area, though a few found these to be cramped.

Dining & Food Quality
The on-site restaurant, Harrison's, is a significant convenience for guests, offering both breakfast and dinner options. Many guests found the food quality to be good, with some praising specific dishes like the seafood chowder and pizzas, and noting generous portions. The bar area is also popular, with friendly bartenders and a pleasant atmosphere. However, feedback on breakfast service is mixed; while the food itself is often well-regarded, some guests experienced painfully slow service, making it challenging to eat quickly before heading out. A few reviews mentioned cold food or limited options, and some noted that breakfast is not complimentary but offered at a discount. The restaurant's outdoor space is also appreciated by families.

Location & Accessibility
The hotel boasts a convenient location that is easily accessible from the highway and close to the town center. Its proximity to the ski mountain is a major advantage, with a free shuttle service running consistently throughout the day, eliminating the need for guests to drive. This shuttle is highly praised for its efficiency and reliability. While not within walking distance of all attractions, the hotel is near bus stops for the free public transit system, providing easy access to downtown and other areas. Parking is available on-site, though some guests expressed dissatisfaction with an unexpected daily fee, which was occasionally waived upon complaint. The hotel's location also offers access to the Yampa Core river trail for outdoor activities.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently highlighting their friendliness, helpfulness, and attentiveness. Many reviews commend specific individuals for going above and beyond to assist guests, whether it's with quick check-in processes, resolving billing issues, or providing local recommendations. The shuttle drivers are particularly noted for their pleasant demeanor and efficient service. Guests appreciate the staff's genuine hospitality, which contributes significantly to a positive and memorable stay. Even when issues arise, such as maintenance problems or reservation discrepancies, the staff is generally praised for their proactive approach and willingness to find solutions, making guests feel valued and well-cared for.

Additional Information
The hotel has undergone recent renovations, giving it a modern and updated feel, which guests generally appreciate. A unique and beloved feature is the hotel dog, Whiskey, who often greets guests in the lobby, adding a warm and welcoming touch. The hotel maintains a pet-friendly policy, though guests are advised that pets should not be left unattended in rooms. Housekeeping service can be inconsistent, with some guests reporting that rooms were not cleaned daily or that only towels were replaced, requiring specific requests for full service. Guests should be aware of a parking fee that may be applied, and some have noted that room rates can vary significantly by day of the week. The hotel also offers discounted lift tickets and rental vouchers for ski equipment.