Holiday Inn & Suites Mississauga West - Meadowvale By Ihg

This hotel is currently undergoing significant renovation, which is a prominent aspect of the guest experience, often leading to a dated appearance in unrenovated areas and construction noise. Despite these challenges, many guests find the hotel offers a decent return for the money spent, making it suitable for budget-conscious travelers. Its location provides convenient access to the highway, appealing to business travelers and those needing to navigate the area by car. Families may appreciate the availability of spacious rooms. To enhance your stay, it is advisable to inquire about the current renovation status and the availability of specific amenities before booking, and consider requesting a room away from the highway to minimize noise.

Facilities & Amenities
The ongoing renovation significantly impacts the availability of certain facilities, with the gym and pool frequently reported as closed. Guests also note issues with the elevators, as one is often under construction, leading to longer wait times. Feedback on Wi-Fi is mixed, with some guests experiencing connectivity issues, while others find it satisfactory. A recurring point of concern is the absence of microwaves in guest rooms, which many find inconvenient. Additionally, the availability of vending machines and ice machines on various floors is inconsistent, with some guests reporting them to be non-existent or out of order.

Cleanliness & Room Comfort
Guest feedback on cleanliness is highly varied, with many reporting issues such as dusty rooms, stained sheets and curtains, dirty toilets, and unpleasant musty odors or smoke smells. However, some guests found their rooms to be clean despite the dated decor. The room condition is frequently described as outdated, featuring worn furniture, peeling wallpaper, and signs of water damage. While some guests found the beds to be very comfortable, others noted them as lumpy or too soft, and pull-out couches were generally uncomfortable. Noise levels are a significant concern, with frequent complaints about highway noise, construction sounds, and disturbances from other guests. Issues with temperature control and the lack of water bottles in rooms are also commonly mentioned.

Dining & Food Quality
The hotel features an on-site restaurant and bar, which guests often utilize due to the limited dining options within walking distance. Feedback on food quality is mixed; some guests praise the excellent food and delicious breakfast, while others describe it as mediocre or unsatisfactory. Breakfast is generally not included in the room rate and can be perceived as expensive, though some appreciate the variety offered and the policy allowing children to eat free with a paying adult. The convenience of having an on-site option is highlighted, especially for those arriving late or without a vehicle.

Location & Accessibility
The hotel's convenient location directly off the highway (401) is a major highlight, offering easy access for travelers. This proximity, however, also contributes to significant highway noise in some rooms. It is situated relatively close to the airport and provides access to public transport, including nearby bus and train stations. While some guests appreciate the proximity to shopping and restaurants within a short drive, others find the immediate corporate neighborhood somewhat isolated for walking. Parking is available, with some guests finding it ample and free, while others report challenges with limited spaces, especially during peak hours, or uncleaned lots after snowfall.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness and helpfulness, with many guests highlighting the positive interactions with front desk and restaurant teams. The check-in process is often described as quick and efficient. However, some guests report mixed experiences with check-in, particularly concerning payment policies, such as the acceptance of cash deposits or corporate credit cards for incidentals, and occasional encounters with unhelpful or rude staff members. Housekeeping service also receives varied feedback, with some guests commending their punctuality and tidiness, while others note inconsistencies in daily cleaning or instances where "do not disturb" signs were overlooked.

Additional Information
Guests should be aware of specific payment policies, including the requirement for a deposit, which may not always accept cash or be immediately refunded if paid by credit card. The hotel's policy regarding corporate credit cards for incidental charges has caused inconvenience for some business travelers. A common complaint is the lack of water bottles provided in guest rooms. Furthermore, some guests frequently experience issues with key cards not working, requiring multiple attempts or reprogramming at the front desk.