Holiday Inn - The Niu, Mill Cologne MÜlheim By Ihg

This hotel offers a modern and stylish urban retreat, distinguished by its contemporary design and the consistently exceptional service provided by its staff. Guests frequently highlight the hotel's impeccable cleanliness, the comfort of its beds, and a diverse breakfast selection as key elements of a positive stay. It is particularly well-suited for concert-goers due to its proximity to popular venues, city explorers benefiting from excellent public transport links, and business travelers seeking convenient access to the fairgrounds. To enhance your visit, guests recommend utilizing the efficient public transportation system for city access and exploring alternative parking options nearby to manage costs.

Facilities & Amenities
Guests appreciate the hotel's modern common areas, including a welcoming bar and a comfortable lounge area where they can relax. The presence of a foosball table and other games adds to the social atmosphere, making it a pleasant space for unwinding. While the hotel does not feature a swimming pool or a dedicated fitness center, the available amenities contribute to a convenient stay. The hotel also offers free Wi-Fi, ensuring guests can stay connected. The availability of a laundromat and supermarkets nearby further adds to the practical conveniences for longer stays.

Cleanliness & Room Comfort
The rooms are consistently praised for their cleanliness and modern design, providing a comfortable and functional space. Guests frequently commend the comfortable beds and high-quality linens that ensure a restful sleep. The bathrooms are described as clean, bright, and well-appointed, often featuring spacious showers with good water pressure. Most rooms are noted for being quiet, thanks to effective soundproof windows, even those facing busy streets. However, some guests found the rooms to be small or noted a lack of in-room amenities such as a mini-fridge or kettle. A few reviews mentioned minor issues like carpet stains, water stains on ceilings, or occasional mold in shower corners, and some experienced noise from neighbors due to thin walls.

Dining & Food Quality
The breakfast consistently receives high praise for its variety and quality, with many guests describing it as excellent and comprehensive. The buffet offers a wide selection, including fresh fruits, pancakes, various breads, pastries, and options for vegetarians and those seeking healthy choices. Guests particularly enjoy the freshly squeezed juice and ginger shots. While the food quality is generally very good, some guests felt the breakfast was expensive or noted the absence of specific items like olives or smoked salmon. The breakfast area can become quite busy during peak hours, but the staff are diligent in keeping items well-stocked.

Location & Accessibility
The hotel boasts a highly convenient location with excellent public transport links, making it easy to reach various city attractions. It is situated very close to tram and U-Bahn stations, providing quick access to the city center, the fairgrounds, and popular concert venues. Guests appreciate being within walking distance of numerous shops and restaurants. While the hotel's immediate surroundings are described as having a vibrant, international character, feedback on the neighborhood's atmosphere is mixed; some guests felt secure, while others found it less inviting, particularly in the evenings. Parking is available on-site for a fee, though some guests found it expensive and opted for more affordable alternatives in nearby public parking garages or P+R facilities.

Staff & Service
The hotel staff consistently receive outstanding commendations for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness in answering questions, providing local recommendations, and resolving any issues promptly. The check-in and check-out processes are often described as quick and smooth, with staff making guests feel welcome from arrival to departure. Many reviews specifically mention the staff's dedication to ensuring a comfortable stay, noting their accommodating nature and willingness to go above and beyond to assist guests. Overall, the exceptional service significantly contributes to a positive and memorable experience.

Additional Information
The hotel offers a pet-friendly policy, allowing guests to bring their furry companions for an additional fee. Guests appreciate the hotel's eco-friendly initiative, which allows them to opt out of daily room cleaning in exchange for a complimentary drink coupon, promoting sustainability. For those arriving by car, while on-site parking is available, guests often recommend exploring more cost-effective options such as a nearby P+R facility or a public parking garage across the street. It is also noted that a city tax, sometimes referred to as "Kurtaxe," may be applied to the overnight stay, which is a standard local charge.