Holiday Inn Vilnius By Ihg

This hotel is widely praised for its modern design, exceptional cleanliness, and the consistently friendly and professional staff who go above and beyond to ensure a comfortable stay. Its signature feature is undoubtedly the on-site Rib Room restaurant, which receives rave reviews for its high-quality cuisine and lively atmosphere. The hotel is an excellent fit for both business travelers attending conferences or working in the nearby district, and leisure travelers or sightseers looking to explore the city's attractions. Families also find it comfortable and accommodating, with staff attentive to their needs. To enhance your visit, consider utilizing the convenient public transportation from the airport, and be sure to make a reservation for dinner at the popular Rib Room, as it tends to be busy.

Facilities & Amenities
Guests consistently highlight the hotel's reliable and fast Wi-Fi, which is free and stable, ensuring seamless connectivity throughout their stay. The hotel features a well-regarded bar with a wide selection of drinks, particularly whiskeys, and a pleasant atmosphere for socializing. While there is a mini-gym available, some guests note its small size and limited equipment, primarily consisting of a treadmill, bike, cross-trainer, and a weight machine, with some wishing for more abdominal exercise options. In-room amenities include a stocked mini-bar, a kettle for hot beverages, and an iron with an ironing board, though some found the iron to be basic. Parking is available on-site and is generally considered convenient, though it comes at an additional cost and sometimes requires a reservation due to limited spaces. The hotel also has a sauna, but some guests reported difficulties with access or reservation.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its impeccable cleanliness, with guests frequently describing rooms as spotless, immaculate, and well-maintained. The modern rooms are generally found to be spacious, comfortable, and well-appointed, though a few guests noted a more basic or dated aesthetic in some areas. Comfortable beds are a recurring positive, ensuring a restful night's sleep, although a few guests found mattresses to be firm or pillows lumpy. Noise levels are generally low, with soundproof windows effectively limiting outside disturbances, contributing to a quiet environment. Bathrooms are often highlighted for their cleanliness and features like a rain shower or a bathtub, though some found the shower design could lead to wet floors or the bathtub step was high. In-room amenities like toiletries, fluffy towels, and a kettle are appreciated.

Dining & Food Quality
The breakfast at the hotel garners mixed but predominantly positive feedback, with many guests praising its richness, wide variety of hot and cold options, and fresh offerings, including good quality coffee. Some guests, however, found the breakfast to be average or lacking in certain choices like bread. The on-site Rib Room restaurant is a significant highlight, consistently described as excellent, high-class, and serving incredibly tasty food, particularly its signature ribs, which are highly recommended for their quality and generous portions. The restaurant is popular with locals, indicating its strong reputation. Room service is available and noted for its efficiency and good food quality. The bar also offers good value food options like burgers and toasted sandwiches. However, some guests noted that the hotel's dining options might not be ideal for vegetarian or vegan visitors.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it ideal for exploring the city. It is within easy walking distance of the Old Town, typically a 10-15 minute stroll, and close to the city center and various shopping malls. Its proximity to the business district also makes it a preferred choice for corporate travelers. Airport access is straightforward, with direct public transportation options like buses readily available nearby, offering an affordable and efficient way to reach the hotel. While parking is available on-site, it incurs an additional cost and may require advance booking. The hotel's position on a busy street means some street noise can be present, but rooms are generally well-insulated.

Staff & Service
The hotel's staff consistently receives outstanding praise for their exceptional friendliness, helpfulness, and professional service. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to assist with various requests, from directions to special accommodations. The quick check-in process is often mentioned, contributing to a smooth arrival experience. Attentive housekeeping ensures rooms are kept clean and well-maintained throughout guests' stays. The staff's commitment to providing excellent service extends to specific gestures, such as arranging quiet rooms for families or leaving personalized notes for special occasions, demonstrating a strong focus on guest satisfaction. While isolated instances of less-than-ideal communication at check-in were noted, the overall sentiment towards the staff is overwhelmingly positive.

Additional Information
Guests should be aware of Lithuania's strict alcohol laws, which include restrictions on retail sales after 8 PM and prohibitions on discounts for alcoholic beverages. The hotel's conference facilities are well-regarded, making it a suitable venue for seminars and business events. For members of the rewards program, the hotel is known for honoring rewards program benefits, including room upgrades, and staff are helpful in explaining how to maximize these perks. While a sauna is available, some guests reported issues with its accessibility or the need for advance reservations, which could be a point of clarification upon arrival.