Home2 Suites by Hilton Atlanta Perimeter Center

This hotel is highly regarded for its spacious suites featuring kitchenettes, providing a comfortable and convenient stay for guests. Its friendly staff consistently receives praise for their helpfulness and attentiveness, contributing significantly to a positive experience. The hotel's convenient location near various attractions, shopping centers, and dining options makes it an ideal choice for many. While the complimentary breakfast is a notable amenity, guest opinions on its quality are mixed. The hotel is particularly well-suited for families due to the ample room space and kitchen facilities, and for long-term guests or business travelers who appreciate the extended-stay amenities. Shoppers also find the proximity to retail areas highly beneficial. To ensure a quieter stay, guests might consider requesting a room away from the elevators, and it is advisable to confirm your room type upon booking to avoid any discrepancies upon arrival.

Facilities & Amenities
Guests frequently highlight the convenience of the in-room kitchenettes, which are well-equipped with a full-size refrigerator, freezer, microwave, dishwasher, and essential dishes and utensils, making it easy for guests to prepare their own meals. The hotel also offers a fitness center for those looking to maintain their workout routine, and a pool for relaxation, though some guests noted it can be cold or occasionally closed. For longer stays, laundry facilities are available, although some visitors experienced issues with the machines requiring specific change. While free Wi-Fi is provided, some guests reported slow or unreliable connections. A recurring concern among guests is the functionality of the elevators, with reports of them being slow, one often out of service, and occasionally noisy. Additionally, ice machines on some floors were found to be broken, and rooms sometimes lacked an ice bucket.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests commend the rooms for being very clean and spacious, often describing them as feeling like "mini-apartments" with ample space. The beds receive varied reviews; while many found them comfortable and conducive to a good night's sleep, some guests reported them to be uncomfortable or in need of updating. Similarly, bathrooms are described as spacious and having nice showers by some, but others found them smaller than expected, lacking locks on pocket doors, or showing signs of mold and poor ventilation. Noise levels are also inconsistent; some found the hotel quiet, while others experienced disturbances from loud children, noisy neighbors, or the elevators. Issues with AC and humidity control were also mentioned, leading to a damp feeling in some rooms. Additionally, some guests suggested that the pillows could be improved for better comfort.

Dining & Food Quality
The complimentary breakfast at the hotel garners highly mixed reviews from guests. Many appreciate the convenience and variety, describing it as good, delicious, and offering plenty of options like waffles, bagels, and omelets. Some guests found it comparable to other brands within the hotel chain. However, a significant number of reviews express disappointment, labeling the breakfast as horrible, basic, or in need of a major upgrade. Common complaints include items running out quickly, food being cold, limited choices such as only microwaved dishes, and a lack of traditional breakfast meats like bacon. The coffee also received negative feedback for being weak or tasteless. Feedback on the breakfast attendant is also varied; some guests praised their friendliness and attentiveness, while others found them to be rude, unhelpful, or inattentive, sometimes even closing the breakfast area earlier than scheduled.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, offering guests convenient access to a variety of nearby amenities and attractions. It is situated within easy reach of numerous restaurants and shopping centers, including Perimeter Mall, making it ideal for those looking to dine out or engage in retail therapy. Guests also appreciate its proximity to essential services like Publix and Walgreens, often within walking distance. For those visiting for medical reasons, the hotel's close distance to Scottish Rite Children's Hospital is a significant benefit. Public transportation is also accessible, with the Dunwoody metro station located within walking distance, providing easy transit options. Free parking is available, and while generally considered ample and secure, some guests noted that the lot can occasionally feel sparse or tight, and at times, full.

Staff & Service
The staff at the hotel generally receives overwhelmingly positive feedback for their friendliness and helpfulness. Many guests highlight their attentiveness, professionalism, and willingness to go the extra mile to ensure a pleasant stay, often describing them as "amazing" and "super friendly." The check-in process is frequently noted as swift and seamless by many, contributing to a welcoming arrival. However, some guests reported negative experiences during check-in, including feeling unwelcomed or encountering issues with room availability due to overbooking. While the staff is often praised for their efforts in issue resolution, some reviews indicate challenges with resolving problems like room discrepancies or lost items, with guests feeling their concerns were not adequately addressed or followed up on. The housekeeping staff also receives mixed reviews, with some praising their politeness and efficiency, while others reported issues with rooms not being serviced regularly or thoroughly.

Additional Information
Guests should be aware of several important details for their stay. The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals. For those planning to pay with cash, it's important to note that cash payment is not accepted for check-in, requiring alternative methods. An incidentals fee is charged upon arrival, which some guests found to be high and noted that its refund can take several days to process. While the hotel aims to be smoke-free, some reviews mention a persistent smell of cigarettes or other smoke in the hallways and elevators. The pool is a popular amenity, but guests should be aware that it is occasionally closed for maintenance or other reasons. Some visitors also reported ongoing construction during their stay, which could lead to noise disturbances. Additionally, there were isolated but concerning reports regarding the handling of lost items, with some guests experiencing difficulties in retrieving forgotten belongings.