Home2 Suites by Hilton Las Vegas Convention Center

The hotel offers a welcoming retreat, distinguished by its spacious rooms and a strategic location that caters well to both families seeking comfort and business travelers attending events. Its signature feature is the inclusion of kitchenette amenities in every room, providing a home-like convenience with full-sized refrigerators and microwaves that is highly valued by guests for longer stays. The property consistently receives praise for its overall cleanliness, the comfort of its accommodations, and the generally friendly and attentive service from staff. For those attending events, its close proximity to the convention center makes it an ideal choice, while its quiet setting offers a peaceful alternative to the bustling main entertainment areas. To enhance your stay, consider utilizing the convenient Tesla Loop for quick access to the convention center, and be mindful of the additional parking fee upon arrival.

Facilities & Amenities
Guests frequently commend the hotel's array of facilities, which significantly enhance their stay. The outdoor pool is a major highlight, described as large, heated, and well-maintained, providing a refreshing escape and being particularly popular with children. Adjacent to the pool, a hot tub offers a relaxing option, though some guests found its temperature to be less than ideal. The fitness center is well-equipped and spacious, featuring a variety of modern exercise machines including treadmills, ellipticals, and Pelatons, alongside a comprehensive weight set. Each room includes a convenient kitchenette with a full-sized refrigerator, microwave, dishwasher, and all necessary dishes and utensils, making it easy for guests to prepare their own meals. Additionally, laundry facilities are available on-site for guest convenience. While Wi-Fi is generally available, some guests reported intermittent connection issues.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and the comfort of its rooms. Guests consistently describe the rooms as super clean, modern, and tidy, contributing to a pleasant stay. The spacious rooms are a recurring positive, offering ample space for families and multiple guests. Most guests found the beds to be comfortable, ensuring a restful night's sleep, though a few noted issues such as beds being too soft, bouncy, or having flat pillows. Some guests, however, reported concerns with carpet cleanliness, mentioning stains and a need for deeper cleaning, while isolated instances of mold in the bathroom or issues with the shower drain were noted. Noise levels are generally low, with good soundproofing contributing to a quiet environment, though occasional disturbances from neighboring rooms or external sources were reported.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, frequently praised for its quality and variety. Guests enjoy a selection of hot items, including waffles from dedicated waffle irons, eggs, potatoes, and sausage, alongside options like yogurt, cereals, and coffee. The breakfast is often described as tasty, delicious, and well-prepared, providing a substantial start to the day. However, some guests expressed a desire for more variety, particularly during longer stays, and a few found the coffee quality to be inconsistent. While the breakfast area can get crowded, staff generally work to keep it well-stocked. The hotel also features an onsite bar and restaurant, offering convenient options for cocktails and meals, though some found the room service food to be greasy or overpriced.

Location & Accessibility
The hotel's location is highly advantageous for those visiting the convention center, being within a quick walk or a block from the Tesla Loop for easy access. While not directly on the Strip, its proximity allows for a short 5 to 10-minute drive or an affordable Uber ride, providing a quieter alternative to the bustling main entertainment areas. Guests appreciate being away from the "Vegas madness" while still having convenient access. The surrounding area is generally described as quiet and safe, with the presence of a police station nearby adding to a sense of security for some. However, a few guests found the immediate vicinity to be somewhat "iffy" or not ideal for walking. Parking is available and secure, but the additional daily fee is a frequent point of contention for many guests.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor and willingness to go above and beyond to assist with requests, from providing extra towels to securely storing luggage before check-in or after check-out. The check-in process is generally described as smooth and quick, contributing to a positive first impression. Housekeeping staff are also commended for their efficiency and maintaining clean rooms. While the vast majority of feedback is positive, isolated incidents of unhelpful staff or delays during check-in due to system issues have been reported. Overall, the dedication of the team to providing excellent customer service is a recurring theme in guest experiences.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with animals, though some found challenges with finding suitable outdoor areas for pets and noted a strict policy regarding leaving barking dogs unattended, which could lead to significant issues. A significant point of feedback revolves around the non-refundable booking policy, which some guests found to be inflexible even in unforeseen circumstances, leading to frustration if plans change. While the hotel offers secure parking, there have been isolated reports of car break-ins, prompting guests to advise caution and secure their belongings. The property generally offers a quiet, non-casino atmosphere, appealing to those seeking a more relaxed stay away from the main entertainment areas. Guests also appreciate the convenient noon checkout time, allowing for a less rushed departure.