Home2 Suites by Hilton Montreal Dorval

This hotel offers a memorable stay, distinguished by its exceptionally friendly and helpful staff and well-equipped kitchenettes in every room, making it feel like a home away from home. Guests consistently highlight the hotel's remarkable cleanliness and the inviting indoor pool. It is an ideal choice for families seeking comfortable, spacious accommodations with amenities for children, and for business travelers needing convenient facilities for longer stays. Pet owners will also find the hotel accommodating. To enhance your experience, consider requesting a room away from the highway if you are sensitive to noise, although the hotel provides white noise machines to assist with this. Be prepared for potentially crowded breakfast times, especially during peak hours, but rest assured the staff works diligently to manage the flow.

Facilities & Amenities
The hotel boasts a range of impressive facilities designed for guest convenience and enjoyment. The indoor pool is a major highlight, consistently praised for its cleanliness and warmth, often featuring toys and life vests for younger guests. A well-equipped fitness center is available 24/7, allowing guests to maintain their routines. For longer stays, the laundry facilities offer added convenience. Guests can also enjoy a game room with various activities like air hockey and ping pong, and an outdoor communal barbecue area for grilling. The hotel provides free Wi-Fi, though some guests reported connectivity issues. Unique offerings include free EV charging and a self-serve car wash located within the secure underground parking garage, which is a significant advantage, especially in winter.

Cleanliness & Room Comfort
Guests overwhelmingly praise the hotel's cleanliness, describing rooms and common areas as spotless, modern, and well-maintained. The spacious rooms are thoughtfully designed with ample lighting and a warm ambiance, providing a comfortable and functional living space. Most guests found the beds comfortable, with firm mattresses and plush pillows contributing to a restful sleep, though some noted issues with softness or fit of sheets. Each room features a well-equipped kitchenette with a full-sized refrigerator, microwave, and hotplates, ideal for extended stays. While the hotel is located near a highway, which can lead to some noise, many guests found the provided white noise machines and earplugs effective in mitigating this, allowing for a peaceful night.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback, with many guests appreciating the variety of options available, including hot and cold items, and the popular make-your-own waffle station. While the selection is good, some guests noted that the food, particularly hot items, could be inconsistent in temperature and that replenishment of popular items might be slow during busy periods. Some found the quality of certain items, like eggs, to be less appealing, describing them as pre-fabricated. The hotel does not feature an on-site restaurant for lunch or dinner, which means guests will need to explore nearby dining options or utilize the in-room kitchenettes for other meals.

Location & Accessibility
The hotel's location is highly convenient for travelers, situated close to the airport and offering easy access to the highway, making it a practical base for exploring the wider area. While it is in a commercial and industrial zone, which some guests found less walkable, it is within a short driving distance to various shopping centers and other amenities. Downtown Montreal is approximately a 20-minute drive away. A significant advantage is the availability of free parking, including both outdoor and secure underground parking, which is a highly valued amenity. The unique inclusion of a self-serve car wash in the underground garage further enhances the convenience for guests with vehicles.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their willingness to go above and beyond to ensure a pleasant stay, from the quick check-in process to accommodating various requests. Many reviews commend the staff's proactive and thoughtful approach, making guests feel welcomed and valued. Housekeeping is noted for its thoroughness and efficiency, maintaining high standards of cleanliness in the rooms. While the vast majority of feedback is overwhelmingly positive, a few isolated incidents mentioned less accommodating interactions regarding specific requests or during busy periods, but these appear to be exceptions to the generally excellent service provided.

Additional Information
The hotel offers a pet-friendly policy, welcoming furry companions for a fee and even providing a thoughtful gift package for dogs, though guests should be aware that finding suitable outdoor potty areas nearby might require some effort. For entertainment and relaxation, a dedicated game room is available, offering various activities for guests of all ages. The hotel also provides 24/7 gym access and laundry facilities, adding significant convenience for longer stays. A unique and highly appreciated feature is the free self-serve car wash located within the underground parking garage, which is particularly beneficial for travelers. Guests also appreciate the key card access required for elevators, enhancing overall security.