Home2 Suites by Hilton St. Louis/Forest Park

The hotel distinguishes itself with its spacious rooms featuring kitchenettes, making it an ideal choice for extended stays and for guests seeking a home-like environment. Its exceptional proximity to major medical centers, including Barnes Jewish and Shriners Hospital, positions it as a preferred accommodation for medical travelers and their families. The hotel is also well-suited for families due to the ample room space and amenities, and pet owners will appreciate its accommodating policy. Guests frequently commend the generally friendly staff and the convenience of the complimentary breakfast. While many reviews highlight overall cleanliness and comfort, some guests have noted inconsistencies in room upkeep and occasional disturbances from noise. To enhance your stay, it is recommended to verify room cleanliness upon arrival and consider requesting a room away from potential noise sources.

Facilities & Amenities
Guests consistently praise the convenience of the in-room kitchenettes, which typically include a full-size refrigerator, microwave, dishwasher, and a supply of dishes and utensils, allowing for self-catering. Some rooms even offer stove tops upon request, enhancing the extended-stay experience. A highly valued amenity is the complimentary shuttle service, providing easy transportation to nearby hospitals and local attractions, which many guests find incredibly helpful. The hotel also features a fitness center equipped with weights and a cable machine, though some note it is on the smaller side. The indoor pool is a popular feature, especially for families, though feedback is mixed regarding its cleanliness, temperature, and occasional crowding, with some mentioning a strong chlorine smell. Additionally, guests appreciate the availability of free Wi-Fi throughout the property.

Cleanliness & Room Comfort
The spacious rooms are a consistent highlight, often featuring a curtain to divide the sleeping area from the living space, providing enhanced privacy, especially for families. Many guests find the beds comfortable and appreciate the silky sheets and fluffy pillows, contributing to a restful stay. However, feedback on cleanliness is notably mixed; while some rooms are described as immaculate, others report issues such as stains on bedding, carpets, or bathroom fixtures, hair in drawers, or general lack of thorough cleaning. Noise levels can also impact comfort, with some guests experiencing disturbances from outdoor patios, upstairs neighbors, or even fire alarms. Minor issues like a leaking sink or a bathroom door that doesn't fully close, affecting privacy, are occasionally mentioned.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, offering a variety of options including hot breakfast sandwiches, waffles, cereals, yogurt, and fresh fruit. Most guests find the quality to be good, and appreciate the convenience of having breakfast on-site. However, some reviews indicate that the breakfast area can become very crowded during peak hours, leading to long lines and items running out quickly, such as plates or silverware. There are also occasional comments about the food quality being inconsistent, with some items described as stale or lacking variety, such as a limited selection of juices or caffeinated tea. Staff efforts to restock and manage the busy breakfast service receive mixed feedback, with some guests noting challenges in keeping up with demand.

Location & Accessibility
The hotel's central location is a major advantage, particularly its close proximity to several key medical facilities, including Barnes Jewish Hospital, Shriners Hospital, and Children's Hospital, making it ideal for medical visits. It also offers easy access to downtown St. Louis attractions, such as Busch Stadium and the Gateway Arch, typically within a short driving distance. Guests appreciate being near Forest Park, which hosts museums and the St. Louis Zoo, and the convenience of being walkable to the MetroLink station. The surrounding neighborhood is often described as safe and offers access to various independent eateries in areas like The Hill and The Grove. Free parking is available on-site, with some guests noting the presence of a gated parking area, contributing to a sense of security.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to go above and beyond to assist with requests. The check-in process is generally described as quick and efficient, and guests appreciate the accommodating nature of the front desk team. The shuttle drivers are frequently commended for their professionalism, punctuality, and friendly demeanor, especially when transporting guests to and from hospitals. While many positive experiences are reported regarding housekeeping, some reviews mention inconsistencies, such as rooms not being cleaned daily or issues with restocking amenities. Overall, the staff's dedication to providing a welcoming and supportive environment is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant benefit for guests traveling with animals, with a nearby dog park adding to the convenience. Several guests reported fire alarm incidents, which, while disruptive, were often handled with varying degrees of organization by staff. There are also mentions of security concerns in the parking lot, with some guests experiencing vehicle break-ins despite the presence of a gated parking area and security personnel. Guests should note that while rooms are well-equipped, certain toiletries like conditioner or lotion are not consistently provided. The pool operates on a reservation-based system, which some guests found inconvenient but appreciated for managing crowd levels.