Home2 Suites by Hilton Tulsa Hills

This hotel is highly regarded for its spacious rooms featuring kitchenettes, making it an excellent choice for extended stays and families seeking comfortable, self-sufficient accommodations. A standout feature is its consistent pet-friendly policy, warmly welcoming guests traveling with their animal companions. Reviewers frequently commend the hotel's overall cleanliness and the consistently friendly staff who contribute significantly to a positive guest experience. The property is particularly well-suited for business travelers on long assignments, families on vacation, and road trippers needing a convenient and comfortable stop. To ensure a smooth stay, guests traveling with pets are advised to confirm any associated pet fees upon booking, and those on extended stays should familiarize themselves with the hotel's housekeeping schedule.

Facilities & Amenities
The hotel offers a range of convenient facilities and amenities designed to enhance guest comfort. Many appreciate the inclusion of a full refrigerator and dishwasher in the rooms, providing a home-like experience. Guests also benefit from accessible on-site laundry facilities, noted for their affordability. For recreation and wellness, there is a well-equipped fitness center featuring treadmills, a Peloton bike, hand weights, and yoga mats, catering to various workout routines. An outdoor pool is available for relaxation, though some guests have noted it occasionally requires maintenance. While free Wi-Fi is provided, a few guests reported occasional connection issues. The presence of ice machines and vending machines further adds to the convenience, ensuring guests have easy access to necessities.

Cleanliness & Room Comfort
Guests generally find the rooms to be modern, very clean, and spacious, contributing to a comfortable stay. The beds are often described as comfortable, ensuring a restful night, though a few guests found them either too soft or too firm. Many rooms feature bathtubs and spacious showers with good water pressure. While the hotel is generally quiet, some guests have reported noise from early morning housekeeping activities or occasional plumbing noise. A recurring theme, however, is the observation of shotty work or design quirks in some rooms, such as freezer doors that don't open fully, awkwardly placed bathroom faucets, or dresser doors that don't stay shut. Despite these minor design flaws, the overall cleanliness and air conditioning are consistently praised, though isolated reports of carpet stains, urine stains, or a stale smell have been noted.

Dining & Food Quality
The hotel's complimentary breakfast receives largely positive feedback, with many guests appreciating the good variety of options available. Reviewers frequently highlight the hot breakfast selections, which often include individually wrapped items and convenient grab bags for those on the go. The coffee is also consistently praised for its quality. While most guests find the breakfast satisfying, some have suggested that the breakfast area can feel poorly situated and narrow, leading to crowding during peak times. A few guests have also noted a desire for more vegetarian options or greater consistency in the temperature and availability of hot food items, such as oatmeal or egg dishes. Despite these minor points, the breakfast is generally considered a significant convenience and a positive aspect of the stay.

Location & Accessibility
The hotel boasts a highly convenient location, making it a popular choice for various travelers. It is situated right across the street from a surgery center, which is particularly beneficial for medical visitors. Guests appreciate its central location with easy access to restaurants, shopping, and other services. The property is also well-connected to major highways, allowing for quick travel to different parts of the city and popular attractions. While the location is generally considered safe, some guests have noted that the hotel is near a busy highway, which can occasionally lead to audible traffic noise. Additionally, the driveway leading to the hotel has been described as having a sharp angle or a dip, prompting advice to approach slowly. Parking is readily available on-site.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the excellent front desk staff who ensure a smooth check-in and check-out process. Reviewers frequently commend their willingness to go above and beyond, such as assisting with specific room requests or providing local recommendations. The housekeeping service is also noted for its efficiency and contribution to the hotel's cleanliness. While the vast majority of feedback on staff is positive, a few isolated incidents mention experiences with unhelpful or unprofessional individuals, particularly concerning problem resolution or communication. However, the prevailing sentiment is that the staff are welcoming, professional, and dedicated to providing a positive guest experience.

Additional Information
The hotel's pet-friendly policy is a significant draw for many guests, though some have noted that the associated pet fee was not always clearly communicated upfront. For those on longer stays, the hotel offers convenient and affordable on-site laundry facilities. It's important for guests to be aware of the housekeeping schedule, as full room cleaning is typically provided for stays exceeding four nights, with a specific process for towel replacement. A few guests have raised concerns about room security, specifically regarding the functionality of secondary security locks on doors. The hotel has demonstrated effective management during power outages, maintaining essential services. Guests with mobility considerations should note that toilet height in some rooms may be lower than standard. The property has also been undergoing renovations, which may be noticeable in certain areas.