Hotel HomeTowne Studios Phoenix - Dunlap Ave (Phoenix, USA)

Most guests say that the rooms are nicely equipped, and that they have everything needed for a prolonged stay, from coffee makers to full size refrigerators. They note that the kitchenettes are fully functional, commenting that stovetops and kitchenware are a nice added bonus.

Many guests point out that the property is conveniently located, close to theme parks and restaurants, and well-connected to downtown Phoenix by public transportation. They say that a car is not needed to take care of everyday things, as there are plenty of shops within walking distance.

Even though the rooms are cleaned on a weekly basis, most guests agree that the job is done thoroughly and professionally, and say that the housekeeping crew is doing their best to maintain this dated property.

Several guests note that the property is ready for a face lift, saying that it is starting to show signs of wear and tear, especially the rooms. They point out that the carpets are threadbare, and that rooms are equipped with chipped furniture and older appliances.

Some guests say that the Internet service is nothing to write home about, noting that the connection is less than reliable and tends to give out more often than not. They recommend using a personal data plan for doing on-line business, and connecting to hotel's free service during off hours.

Several guests point out that the employees could put in some extra effort making sure that guests are satisfied. While they are quick to comment that the employees are not rude or unprofessional, some guests note that they are not overly concerned with resolving guest issues, or going that extra mile to provide excellent customer service.