Homewood Suites by Hilton Calgary-Airport

The hotel offers a comfortable and modern stay, distinguished by its spacious suites often featuring kitchenettes, and its highly convenient airport shuttle service. It consistently receives praise for its cleanliness, excellent value, and the overall comfort it provides, making it a popular choice for repeat guests. This hotel is particularly well-suited for families seeking ample space with multi-bedroom suites and a pool, as well as business travelers and those with airport layovers due to its quiet environment and close proximity to the airport. Pet owners will also find it accommodating. To ensure a smooth experience, guests are advised to book the airport shuttle in advance, especially during peak travel times, and to request daily room cleaning if desired upon check-in, as this is not always automatic.

Facilities & Amenities
Spacious suites are a highlight, often including separate living areas, multiple TVs, and ample room for families or extended stays. The kitchenettes are generally well-equipped with full-size refrigerators, microwaves, and dining areas, though some guests noted occasional missing items like kettles or full sets of cookware. The indoor pool is a popular feature, described as clean and well-maintained with a pleasant temperature, enjoyed by both adults and children. A hot tub is also available, though some found it excessively hot or noted issues with jets not working. A 24-hour fitness center is provided, featuring a Peloton bike and other equipment. Guests appreciate the complimentary hot chocolate, coffee, and tea available in the lobby, along with ice machines and vending machines. Free Wi-Fi is generally available, though some guests reported occasional slowness or loose outlets near beds. Laundry facilities are also accessible 24 hours a day.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as very well-maintained and fresh. The spacious rooms and suites are highlighted, offering ample space for relaxation, often with separate living and sleeping areas. Most guests found the beds comfortable, ensuring a restful night's sleep, though some feedback indicated that pillows could be improved, with a few finding them too soft or lumpy, and some noted issues with fitted sheets not being the correct size. While generally quiet, some guests noted minor issues such as noisy air conditioning units in certain rooms or thin blankets for sofa beds. Some older reviews mentioned minor dust or stains on furniture, but overall, the rooms are considered conducive to a comfortable stay. The presence of multiple TVs and well-equipped bathrooms also contributes to guest comfort.

Dining & Food Quality
The complimentary breakfast receives widespread praise for its variety and quality, often described as excellent and delicious. Guests enjoy a hot buffet with options such as waffles, eggs, sausages, hash browns, and a yogurt bar, alongside cereals, muffins, fruits, and beverages. The breakfast staff are frequently commended for their friendliness, attentiveness, and efficiency in keeping items restocked. While most feedback is positive, some guests found the breakfast quality inconsistent, occasionally noting cold or unappetizing items, or a limited selection, particularly regarding gluten-free options or the coffee quality. The hotel also hosts a complimentary social dinner on Wednesday evenings, which is appreciated by many. A restaurant is available, shared with an adjacent property, offering a convenient option for other meals, though some found it a bit pricey or with limited variety.

Location & Accessibility
The hotel's proximity to the airport is a significant advantage, making it an ideal choice for travelers with early flights or layovers. A free airport shuttle service operates frequently, providing convenient and efficient transportation to and from the airport, though guests are advised to book their shuttle times in advance due to high demand and occasional reports of unreliability or long waits. While the immediate vicinity lacks diverse dining or shopping options beyond a nearby Tim Hortons, the hotel offers easy access to the main freeway for exploring the wider area. Parking is available on-site, with many guests appreciating the convenience of leaving their vehicles while traveling, though some have reported issues with limited space or security concerns in the parking area. The hotel also features a YYC arrivals/departures information screen in the lobby for added convenience.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming attitude of the front desk team, noting their efficiency during check-in and their willingness to assist with various requests, from providing extra amenities to offering local recommendations. Many reviews commend individual staff members for going above and beyond to ensure a positive guest experience, even during challenging situations like flight delays. While the vast majority of feedback is positive, a small number of guests reported isolated instances of poor staff attitude or communication issues, particularly regarding shuttle bookings or specific service requests. Overall, the staff's dedication to providing attentive service is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
This hotel is notably pet-friendly, accommodating guests traveling with their animals, though finding suitable outdoor areas nearby for pets can be a consideration. Guests can take advantage of a complimentary social dinner hosted on Wednesday evenings, offering a pleasant opportunity for relaxation and a light meal. The hotel shares some facilities, including a restaurant and pool, with an adjacent property, providing additional amenities. Guests should be aware that daily room cleaning is typically provided upon request rather than automatically. While generally quiet, some guests have reported occasional fire alarms or false alarms, which can be disruptive. The hotel also offers a park, sleep, and fly service, allowing guests to leave their vehicles while traveling, though booking this service well in advance is recommended due to demand. An ATM is available in the lobby for convenience.