Homewood Suites by Hilton Chicago-Lincolnshire

This hotel is highly regarded for its spacious suites featuring full kitchens, providing a comfortable and convenient "home away from home" experience for guests. Its consistent cleanliness, comfortable accommodations, and the exceptional service provided by the staff are frequently highlighted. The hotel is particularly well-suited for families seeking ample space and amenities, business travelers on extended stays who appreciate the in-room kitchens, and Navy graduation families due to its convenient proximity to the base and ability to host gatherings. To enhance your stay, guests recommend utilizing the full kitchen facilities for preparing meals and taking advantage of the complimentary evening social events to save on dining expenses.

Facilities & Amenities
Guests consistently praise the hotel's diverse amenities, which contribute significantly to a comfortable stay. The indoor pool is a popular feature, with many guests enjoying its size and cleanliness, though some noted the water temperature could be a bit cold, while others found it pleasantly warm. There is no hot tub available. The fitness center is well-equipped, offering ample space and various machines for workouts. The outdoor patio area is a standout, featuring grills and a fire pit, providing a pleasant space for relaxation and social gatherings. Each suite includes a full kitchen stocked with essential cups, forks, spoons, pots, and pans, along with a full-size refrigerator and dishwasher. A laundry room is also available for guest use, though it incurs a cost.

Cleanliness & Room Comfort
The majority of guests find the rooms to be very clean and spacious, often describing them as feeling like a one-bedroom apartment. The beds are consistently praised for being comfortable, ensuring a restful night's sleep. Suites typically include a pull-out couch, which some guests found comfortable for sleeping, while others noted it could be uncomfortable for sitting. Many appreciate the convenience of the kitchenette within the room. However, some reviews mention that the hotel, or specific rooms, can appear a little dated with older appliances and decor. Isolated issues like a broken door, rips in the couch, a weird smell, or a dead bug were reported by a few guests. Some experienced problems with the air conditioning not working effectively or being noisy, and shower water pressure was occasionally cited as low.

Dining & Food Quality
The hotel's complimentary breakfast receives widespread acclaim, described as yummy, great, hot, and plentiful, with a good variety of options that change daily, including hot items like eggs, potatoes, and meats, alongside waffles, cereals, and fruit. Some guests appreciated the availability of vegan and gluten-free snacks. While most found the breakfast excellent, a few noted it could be basic or that the floor in the breakfast area was sticky. A significant highlight is the complimentary evening social offered Monday through Friday, which often includes a light dinner, wine, and beer, saving guests money on meals. Coffee and hot apple cider are available in the lobby throughout the day, consistently praised for their quality and warmth.

Location & Accessibility
The hotel boasts a great location with easy access to major highways and tollways, making it convenient for travel while remaining surprisingly quiet. It is situated within a short 5-minute drive of various stores and restaurants. For those visiting the Navy graduation base, the hotel is conveniently located approximately 20 minutes away. While Chicago is about 45 minutes away depending on traffic, the hotel's location is ideal for those attending events at Six Flags or shopping at Gurnee Mills Mall. Parking is readily available and generous, accommodating guests with vehicles.

Staff & Service
The staff at this hotel consistently receives outstanding praise for being friendly, helpful, professional, and attentive. Guests frequently highlight their willingness to go above and beyond to assist with requests, from providing extra amenities to accommodating early check-ins. The check-in process is often described as quick and efficient. Many guests noted the staff's welcoming demeanor, making them feel valued and cared for. While most experiences with service were positive, some guests mentioned that housekeeping service is not daily unless specifically requested, which was a minor inconvenience for some. The staff's overall commitment to providing excellent service is a recurring theme in guest feedback.

Additional Information
This hotel is notably pet-friendly, accommodating guests traveling with their dogs, though a pet fee is applied. Many appreciate the designated dog walking area on the property. Guests utilizing the Hilton app found features like online check-in, room selection, and the digital key to be very convenient. The hotel offers a military discount for those attending Navy graduations, which is highly valued. Guests can also have Uber Eats deliveries brought directly to their room, adding to convenience. While the hotel encourages guests to reuse towels to conserve energy, some noted that housekeeping still replaced them even when hung up.