Hotel Homewood Suites by Hilton Mobile (Mobile, USA)

The front desk staff have received rave reviews for their pleasant and efficient customer service, with several guests appreciating their genuine smiles and prompt attention to maintenance or other issues.

Guests note that though the hotel is close to the airport, Providence Hospital, and a busy roadway, the rooms are well insulated from the noise. Prospective students and visiting families often choose it for its proximity to the University of South Alabama. The neighborhood is widely described as safe and quiet, with a few popular chain restaurants in walking distance.

Guests generally describe the recently renovated rooms to be clean and spacious, with comfortable furnishings and nicely equipped kitchens. Families and groups love the one-bedroom and two-bedroom suites for the added space and privacy. Many travelers also appreciate the hotel's green surroundings and nicely maintained outdoor pool.

Some guests find the breakfast area a bit too chaotic or crowded, and sympathize with the staff struggling to keep supply in step with demand. Those who arrive within the last hour often note that the selection is limited. A few others have been disappointed with the variety or quality of offerings at the evening social.

The hotel has received some negative reviews regarding housekeeping; however, it has recently come under new management, and is addressing the issues with staffing as well as refurbishment. Recent travelers have described the rooms as very clean and "brand-new.".

Though the staff have received many positive reviews, a few guests have had disappointing experiences at the front desk or in the breakfast area.