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About Homewood Suites by Hilton Phoenix Metro Center
Located near the Castles n Coasters family amusement park and shopping and dining at the Metrocenter Mall, the Homewood Suites by Hilton Phoenix Metro Center is a three-star extended-stay hotel with a business center, a fitness room, and an outdoor pool.
The hotel offers studios, one and two-bedroom suites, and accessible suites, each one equipped with seating areas and full kitchens along with dining tables, cable TV, and complimentary Wi-Fi.
Amenities include meeting and conference space, tennis courts, dry cleaning and laundry services, and free parking. The 24-hour front desk offers a safe, express check-out, and town car/limo hire.
The Homewood Suites by Hilton Phoenix Metro Center hotel provides a complimentary hot breakfast and hosts free manager’s receptions four-times weekly. Plus, guests can enjoy free tea and coffee in the lobby.
The hotel lies 12 miles from the Echo Canyon Recreation Area, 16 miles from Phoenix Sky Harbor International Airport, and 20 miles from the Desert Botanical Garden.
Guests have found that this Phoenix hotel is easy to access from the interstate and within a short distance of a wide selection of stores and restaurants. Downtown Phoenix is a little further away than some guests would have liked but is still within a reasonable driving distance.
Clean and spacious suites
There does appear to be some issues with the suites here but the majority of guests have at least found the accommodation is clean and spacious. The selection of included amenities has also proved to be a hit with guests, with many appreciative of the convenience offered by the full kitchens.
Guests have found the staff here is friendly, also mentioning that the front desk runs smoothly even if it does seem a little understaffed at times. The attitude of the staff has made guests feel comfortable and at home here.
Some noise concerns
The nearby interstate undoubtedly adds convenience when you want to explore the area or carry on your journey but it does mean that there is some traffic noise to contend with in at least some of the rooms. A fair number of guests have found the noise level excessive.
Maintenance could be improved
Although guests tend to find the suites here are spacious and clean, they also highlight fairly numerous examples of poor maintenance. For some, the accommodation simply looked a little beat up but others report specific concerns such as loose windows, plumbing issues, and unpleasant smells.
Far more guests than you would ever deem acceptable mention that they saw cockroaches in their room or in one of the hallways. While it doesn’t appear that the hotel is infested throughout, these bugs are a definite problem.
Outdoor swimming pool
Computer with Internet
Towels at the pool
WiFi in public areas
Free WiFi in public areas
Hand sanitizer provided
Online check in/check out
New safety protocols
Free WiFi (rooms)
Arrival / Departure
Check in: 15:00
2536 West Beryl Avenue , 85021 , Phoenix , USA Telephone: +1 6026748900 | Fax: +1 6026748901 | Official Homepage