Hotel Howard Johnson Inn - Vero Beach / Downtown (Vero Beach, USA)

Guests were upbeat about this budget hotel's location just off US Route 1 and within walking distance of the heart of downtown Vero Beach for shopping and dining. There was also reportedly straightforward access to beaches, shopping malls and attractions in the area. A further bonus was the choice of places to eat just a short walk away.

There were plenty of positive reports about the customer service from reviewers, who often described personnel as welcoming, friendly and attentive.

The rooms reportedly weren't fancy but were more than sufficiently clean, spacious and comfortable for a brief stay. Many guests said the rooms were well-equipped with amenities like fridges and microwaves. There was also plenty of praise for the cozy beds. Considering that room rates were usually affordable, many guests felt it was fair value for money. Moreover there was an inviting outdoor swimming pool and sundeck plus perks like free Wi-Fi and free parking. The free breakfast was another bonus, but some travelers said the choice was a bit limited.

Dated decor, aging fixtures and fittings, peeling paint and carpets that had seen better days were among the maintenance issues critics complained about. Occasional sub-standard cleanliness also attracted some criticism. There were claims of trash left behind from previous occupants, bathrooms that were unsatisfactorily cleaned, stained bedding and mold. Some critics felt housekeeping visits were sporadic and a few visitors claimed to have encountered cockroaches.

Damp or musty smells in certain areas of the building occasionally proved to be a nuisance for some reviewers.

The lack of elevators at this property was a disappointment for some guests, especially those with mobility issues.