Customer service praised
There was praise for the customer service with reviewers often describing personnel at Howard Johnson of Traverse City as helpful, professional and friendly.
Howard Johnson of Traverse City boasts a convenient location, within walking distance to East Bay Park and the waters of the East Arm Grand Traverse Bay. Complimentary guest perks include Wi-Fi access, onsite parking and a daily breakfast. All rooms are air conditioned and feature modern amenities like a refrigerator, flat screen TV, coffee/tea maker, hair dryer and clothing iron. Business travelers will appreciate having a work desk area. Select rooms also feature a Jacuzzi tub. The hotel offers an outdoor pool, dry cleaning services and vending machines onsite. Guests can dine at nearby Baytown Kitchen or the cottage, both offering American fare. Howard Johnson of Traverse City is located half a mile from the Dennos Museum Center, one mile from Bryant Park, and less than four miles from the Mt. Holiday Ski Area and the Hickory Hills Ski Area. For convenient traveling, Cherry Capital Airport is also four miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
There was praise for the customer service with reviewers often describing personnel at Howard Johnson of Traverse City as helpful, professional and friendly.
Vacationers often expressed positive opinions about this motel's location beside US Route 31 as it put them a short walk from the water's edge of Lake Michigan and provided straightforward access to ski areas, parks and nature reserves. Shopping malls and downtown Traverse City were also reportedly within easy reach, which visitors appreciated. Another bonus was that there were several dining options within ten minutes' walks plus gas stations nearby..
According to many guests, the renovated rooms were no frills but managed to be more than sufficiently comfortable, spacious and clean for a short getaway. The rooms were also reportedly well equipped with large flat-screen televisions, fridges and coffee-makers. Free perks like parking and breakfast were welcomed by many of those traveling on a budget, although some diners felt the menu lacked variety. There was also praise for the inviting outdoor swimming pool area. Room rates were reportedly often competitive, prompting several visitors to say it was fair value for money.
Maintenance standards were generally said to be good, but a few critics claimed the building had seen better days and noted occasional issues such as dated decor, aging carpets and interruptions to the hot water supply.
Despite the hotel receiving mostly positive reviews for its customer service, it was claimed by some guests arriving at unusual hours that members of staff were sometimes difficult to locate.
There were also occasional grumbles about cleanliness standards from some quarters. These included sporadic housekeeping visits, mold and cobwebs in certain rooms.
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