Hotel HS Hotsson Smart Acapulco (Acapulco, Mexico)

Hotel HS Hotsson Smart Acapulco (Acapulco, Mexico)

About HS Hotsson Smart Acapulco

The HS Hotsson Smart Acapulco offers beachfront, resort-style accommodations in Acapulco’s Golden Zone. All-inclusive options are available at the pyramid-shaped hotel. Each guestroom features a private bathroom and includes a TV, tea and coffee making facilities, telephone, air conditioning, and complimentary Wi-Fi. Additional features available in some rooms include whirlpool tub, work desk, table and chairs, sofa, and balcony. The hotel features four swimming pool, a fitness center, beach volleyball and soccer facilities, basketball and tennis courts, and an on-site laundry. Meeting rooms and function space are available for corporate travelers, as is a business center. Guests can dine at any of the hotel’s four restaurants, which serve Mexican, Italian, and international cuisine. The hotel also houses a lobby bar, beach bar, and swim-up bar. The HS Hotsson Smart Acapulco is a five-minute drive from downtown Acapulco and ten minutes from Acapulco International Airport. La Quebrada Cliffs, famed for their cliff divers, are three miles away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Av. Costera Miguel Aleman 1803, Fracc. Magallanes, 39670, Acapulco, Mexico

Rating overview

trivago Rating Index based on 2738  reviews from:
  • Expedia(8.0/10)
  • Location
    Excellent  9.0 / 10
  • Rooms
    Good  7.7 / 10
  • Service
    Good  7.9 / 10

Positive Reviews


Ocean view proves spectacular.

Guests staying at the Crowne Plaza Acapulco are wildly enthusiastic about the ocean views offered by many of the hotel's guestrooms, which overlook the pristine blue waters of Acapulco Bay. The only downside it that not all rooms offer such a marvelous view.


Hotel located on the beach.

Past guests have been pleased by the hotel's beachfront location. In fact, the hotel features a section of private beach reserved for guests only. Whilst guests enjoy lazing on the soft sands, reports suggest that strong ocean currents make it dangerous to swim in the water.


Clean accommodations and facilities.

Guests report that hotel guestrooms and public spaces are kept clean and tidy. The same is generally true of the hotel facilities, including the fitness center, business facilities, and gardens.

Negative Reviews


No air conditioning in public spaces.

Some guests are disappointed to find that the Crowne Plaza Acapulco does not have air conditioning fitted in many of its public spaces, including its lobby and restaurants. This can make for a sweaty time, particularly during the summer months.


Food not always up to standard.

Guests differ in their opinion of food at the hotel. Whilst some find the food served at the hotel's four restaurants to be enjoyable, others report that it lacks taste and is overpriced. Some guests opt for off-site dining, of which there are plenty of options.


Poolside entertainment makes it hard to relax.

A number of guests criticize the hotel's decision to allow a DJ to play poolside, reporting that the loud volume makes it hard to relax. Some guests also report that the noise seeps through into guestrooms overlooking the pool.

All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Elevator
  4. Gym
For children
  1. Childcare
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Volleyball
  2. Fitness
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. 0


Av. Costera Miguel Aleman 1803, Fracc. Magallanes , 39670 , Acapulco , Mexico
Telephone: +52 7444405555 | Fax: +52 7444405500 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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