Hotel Hyatt House San Juan (San Juan, Puerto Rico)


Hotel Hyatt House San Juan (San Juan, Puerto Rico)

About Hyatt House San Juan

Situated near the marina at San Juan Bay, Hyatt House San Juan is a three-star aparthotel where amenities available to guests include 24/7 fitness and business centres and an outdoor pool. Studio and one-bedroom suites offer kitchenettes or full kitchens along with climate control, custom-designed Hyatt beds, seating areas, 42” flat-screen TVs, and free Wi-Fi. Bay View, accessible rooms, and pet-friendly units are available. Facilities at Hyatt House San Juan include a 24-hour front desk, meeting space, laundry and dry cleaning services, tour and tickets assistance, and paid on-site parking. A complimentary breakfast buffet includes an omelette bar. Plus, light meals and snacks are available from the H Bar and Guest Market. A complimentary grocery shopping service is also available. This hotel lies within a 15-minute walk of the Pan American Pier and the Puerto Rico Convention Center and is a 13-minute drive from Luis Munoz Marin International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


615 Avenida Fernandez Juncos Distrito de Convenciones, 00907, San Juan, Puerto Rico

Rating overview

trivago Rating Index based on 2940  reviews from:
  • Location
    Excellent  8.8 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Excellent  8.9 / 10

Positive Reviews


San Juan Stop Off

Just 2.5 miles away from San Juan's cruise terminal, this hotel's location is a hit with those departing for the Southern Caribbean islands. Visitors to the Puerto Rico Convention Center also favour this accommodation. Reviewers enjoy the restaurants, park and promenade in this Miramar hotel's neighbourhood.


24-Hour Employees

Staff across all departments of this hotel receive heaps of praise for being friendly, helpful, and knowledgeable about the beautiful, colonial city of San Juan. Guests found the terrific team ready and willing to assist at all hours, making those stressful twilight transfers a much calmer affair.


Fabulous Facilities

This hotel's well-equipped gym is popular with reviewers, as is its small-but-perfectly-formed swimming pool within landscaped gardens, oft described as serene, modern and stylish. Guests appreciated being able to use the more substantial pool facility and kid's play area of a neighbouring hotel from the same group.

Negative Reviews


Room to Improve

Guests have experienced long waits after reporting maintenance issues in rooms. Malfunctioning air conditioning and a lack of hot water in bathrooms are a recurring theme. The occasional traveller finds the housekeeping to be on the sloppy side of spotless, though the majority report sparklingly clean accommodation.


Lousy Soundproofing

Some travellers have reported disturbances from the nearby airport and cruise terminal, while others needed earplugs to sleep due to the constant rumble of air-conditioning. A few guests have mentioned noise carrying from the room to room and from corridors, as well as from local construction work.


Eat Out

Guests often grouse about the property's lack of food and beverage facilities, claiming that the simple, snack-based evening menu served in the hotel's small bar/restaurant space fails to offer much respite from cruise food. Several travellers were miffed to find the hotel's kitchen does not offer lunch.

All amenities

Property amenities
  1. Business centre
  2. Arcade/Video games
  3. Elevator
  4. Gym
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Billiards
  2. Fitness
Theme / Type
  1. Airport hotel
  1. Accessible hotel
  2. Accessible bathroom
  3. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


615 Avenida Fernandez Juncos Distrito de Convenciones , 00907 , San Juan , Puerto Rico
Telephone: +1(787)9775000

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