Hotel Hyatt House San Juan (San Juan, Puerto Rico)
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Hotel Hyatt House San Juan (San Juan, Puerto Rico)
About Hyatt House San Juan
Situated near the marina at San Juan Bay, Hyatt House San Juan is a three-star aparthotel where amenities available to guests include 24/7 fitness and business centres and an outdoor pool.
Studio and one-bedroom suites offer kitchenettes or full kitchens along with climate control, custom-designed Hyatt beds, seating areas, 42” flat-screen TVs, and free Wi-Fi. Bay View, accessible rooms, and pet-friendly units are available.
Facilities at Hyatt House San Juan include a 24-hour front desk, meeting space, laundry and dry cleaning services, tour and tickets assistance, and paid on-site parking.
A complimentary breakfast buffet includes an omelette bar. Plus, light meals and snacks are available from the H Bar and Guest Market. A complimentary grocery shopping service is also available.
This hotel lies within a 15-minute walk of the Pan American Pier and the Puerto Rico Convention Center and is a 13-minute drive from Luis Munoz Marin International Airport.
Top amenities
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Location
615 Avenida Fernandez Juncos Distrito de Convenciones, 00907, San Juan, Puerto Rico
Just 2.5 miles away from San Juan's cruise terminal, this hotel's location is a hit with those departing for the Southern Caribbean islands. Visitors to the Puerto Rico Convention Center also favour this accommodation. Reviewers enjoy the restaurants, park and promenade in this Miramar hotel's neighbourhood.
positive:
24-Hour Employees
Staff across all departments of this hotel receive heaps of praise for being friendly, helpful, and knowledgeable about the beautiful, colonial city of San Juan. Guests found the terrific team ready and willing to assist at all hours, making those stressful twilight transfers a much calmer affair.
positive:
Fabulous Facilities
This hotel's well-equipped gym is popular with reviewers, as is its small-but-perfectly-formed swimming pool within landscaped gardens, oft described as serene, modern and stylish. Guests appreciated being able to use the more substantial pool facility and kid's play area of a neighbouring hotel from the same group.
Negative Reviews
negative:
Room to Improve
Guests have experienced long waits after reporting maintenance issues in rooms. Malfunctioning air conditioning and a lack of hot water in bathrooms are a recurring theme. The occasional traveller finds the housekeeping to be on the sloppy side of spotless, though the majority report sparklingly clean accommodation.
negative:
Lousy Soundproofing
Some travellers have reported disturbances from the nearby airport and cruise terminal, while others needed earplugs to sleep due to the constant rumble of air-conditioning. A few guests have mentioned noise carrying from the room to room and from corridors, as well as from local construction work.
negative:
Eat Out
Guests often grouse about the property's lack of food and beverage facilities, claiming that the simple, snack-based evening menu served in the hotel's small bar/restaurant space fails to offer much respite from cruise food. Several travellers were miffed to find the hotel's kitchen does not offer lunch.
All amenities
Property amenities
Business centre
Arcade/Video games
Elevator
Gym
Parking
Terrace
Pets allowed
Hotel bar
Outdoor swimming pool
Convenience store
Conference rooms
Non-smoking rooms
Computer with internet
Casino in the hotel
Restaurant
24-hour reception
Snack bar
Towels at the pool
Laundry service
WiFi in public areas
Doctor on site
Free WiFi in public areas
Pool
Housekeeping
Free WiFi
Breakfast
Regular disinfection
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check in/check out
New safety protocols
Cashless payment
Room amenities
Balcony (upon inquiry)
Shower
Openable windows
Television
Hairdryer
Electric kettle
Air conditioning
Desk
Sitting area
Telephone
Safe
Cable TV
WiFi
Microwave
Fridge
Free WiFi (rooms)
Coffee machine
Outdoor Grill
Sports facilities
Billiards
Fitness
Theme / Type
Airport hotel
Accessibility
Accessible hotel
Accessible bathroom
Accessible parking
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
615 Avenida Fernandez Juncos Distrito de Convenciones , 00907 , San Juan , Puerto Rico Telephone: +1(787)9775000