Hyatt Place at Anaheim Resort / Convention Center

The hotel is highly regarded for its exceptional cleanliness and the consistently friendly staff who go above and beyond to assist guests. Its signature feature is its prime location, offering convenient access to major attractions, making it an ideal choice for families visiting nearby theme parks and business travelers attending events at the convention center. Guests frequently highlight the comfortable accommodations and the value provided by the complimentary breakfast. For those planning a visit, it is advisable to utilize the nearby Toy Story parking lot shuttle for easy theme park access and to arrive early for breakfast to avoid peak crowds, ensuring a smoother start to your day.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and relaxation. The pool, while described as heated, is noted by some to be small and occasionally dirty, with instances of it being closed for maintenance, requiring guests to use a neighboring hotel's facility. A well-equipped fitness center is available for those wishing to maintain their workout routine. Guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. Additional conveniences include ice machines and vending machines. The secure underground parking structure provides peace of mind for guests with vehicles, though it comes with an additional charge. A bar area is also present in the lobby, offering a place for guests to unwind.

Cleanliness & Room Comfort
Guests generally praise the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained. The spacious rooms are a significant advantage, particularly for families, often featuring comfortable beds and ample space to spread out, including options with sofa beds or pull-out sofas. However, some guests found the beds to be stiff or lumpy. Noise can be an issue due to thin walls and floors, leading to audible footsteps, hallway conversations, and the sound of excited children, which can impact noise levels and sleep quality. The air conditioning unit can also be loud. While most rooms include a mini-fridge and coffee maker, some guests noted a lack of sufficient outlets or the absence of a microwave in all rooms. Housekeeping is typically provided every other day, or upon request.

Dining & Food Quality
The complimentary breakfast is a major highlight for many guests, consistently described as delicious and a great way to start the day before heading out. It typically offers a good breakfast variety, including hot items like eggs, pancakes, or French toast, along with fresh fruit, cereal, and coffee. Some guests particularly enjoyed the fresh orange juice. While the dining area is large, it can become crowded, especially during the last hour of service, and some found the food quality to be basic or mediocre, with occasional issues like watery eggs or limited meat options. Despite these minor points, the convenience and value of the included breakfast are highly appreciated.

Location & Accessibility
The hotel boasts an excellent location, particularly for visitors to Disneyland, being within a 15 to 25-minute walking distance. A significant advantage is its close proximity to the Toy Story parking lot, where guests can access a free shuttle to the theme park, saving on parking fees and reducing walking time. The hotel is also conveniently located within walking distance of the Anaheim Convention Center, making it suitable for business travelers. Numerous restaurants, a Target, and pharmacies are easily accessible nearby. While the parking is convenient with an underground parking structure, guests frequently mention the high daily fee, which some consider excessive.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpful demeanor, and attentive service. Many guests highlight how the team goes above and beyond to ensure a pleasant stay, from providing quick check-in experiences to offering valuable local recommendations. Specific instances of outstanding service include arranging room upgrades, preparing special gift bags for children, and organizing birthday surprises. The staff's willingness to accommodate requests and their professional yet warm approach significantly enhance the guest experience, making visitors feel welcomed and valued throughout their stay.

Additional Information
Guests should be aware of the hotel's housekeeping policy, which typically provides service every other day unless a specific request is made. The water bottle policy is often limited to two complimentary bottles per room per day, which some guests found restrictive. There have been recurring reports of elevator issues, with one often being out of service, leading to longer wait times or the need to use stairs, which can be inconvenient, especially for those on higher floors or with luggage. A few guests also reported delays in the release of their security deposit after checkout. Some specialty rooms may include a kitchenette with a microwave, offering added convenience for longer stays or families.