Hyatt Place Moab

This hotel offers a memorable stay, particularly noted for its exceptional outdoor pool and hot tub area, which provides a perfect retreat after a day of exploring. Its modern and clean facilities, coupled with a highly accommodating atmosphere, make it an ideal choice for families seeking comfortable and engaging amenities for children, and adventurers like hikers and cyclists who appreciate its proximity to national parks and specialized amenities. Guests consistently praise the hotel's overall cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your experience, consider utilizing the dedicated bike storage and repair facilities if you are bringing your own equipment, and be prepared for potentially crowded breakfast times during peak seasons.

Facilities & Amenities
The hotel boasts an outstanding swimming pool and hot tub, frequently described as large, heated, and offering beautiful views, making them a highlight for many guests. The pool features multiple levels and a splash pad for children, though some guests noted occasional issues with the splash pad's functionality or the hot tub's temperature. A well-equipped fitness center is available for guests to maintain their routines. For those traveling with bicycles, the secure bike storage and repair room with tools and a wash-down area are highly appreciated amenities. While free Wi-Fi is provided, some guests experienced slow or spotty connections. The convenience of laundry facilities is also a significant plus, and the common areas, including the lobby and various seating areas, are inviting and well-maintained.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its spotless cleanliness and the overall new and modern feel of the property. The rooms are described as spacious and comfortable, often featuring a pull-out couch or seating area, making them suitable for families. Many reviews highlight the comfortable beds with soft, fluffy pillows and high-quality linens, ensuring a restful night's sleep. The bathrooms are generally well-equipped, spacious, and offer good lighting. However, some guests reported issues with noise levels, particularly from adjacent rooms, hallways, or the highway, and occasionally mentioned a loud air conditioning unit. A few isolated comments noted non-functioning TVs or refrigerators, and a lack of microwaves in the rooms.

Dining & Food Quality
The complimentary breakfast receives widespread praise for its variety and quality, often exceeding expectations for a hotel breakfast. Guests appreciate the selection of hot items, including eggs, sausage, and breakfast tacos, along with various other options. However, some guests experienced crowded breakfast areas during peak times, leading to long waits for food and seating. There were also occasional comments about the food not being hot enough or issues with cross-contamination for specific dietary needs. The on-site restaurant and bar offer convenient dining options with a generally positive reception for food quality, though some found the menu limited or experienced slow service from the bar staff.

Location & Accessibility
The hotel's excellent location is a major draw, offering convenient access to nearby national parks, particularly being just a short drive from the entrance to Arches National Park. It is also well-situated for exploring Canyonlands National Park and is a short drive to downtown Moab, providing easy access to restaurants and shopping. Ample parking is available, including space for larger vehicles and trailers, which is a significant advantage for many travelers. While the hotel is slightly removed from the immediate downtown area, offering a quieter atmosphere, some guests noted it is not within comfortable walking distance to all downtown attractions, and the highway proximity can lead to some road noise in certain rooms.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their willingness to go above and beyond to assist with requests, provide local recommendations, and ensure a pleasant stay. The check-in and check-out processes are generally described as quick and efficient. Many guests appreciate the attentive service from the housekeeping team, ensuring rooms are clean and well-maintained. However, a small number of reviews mentioned isolated instances of less-than-ideal interactions, including perceived rudeness from some staff members, issues with communication regarding room changes, or a lack of empathy in specific situations.

Additional Information
The hotel maintains a dog-friendly policy, which is a significant benefit for guests traveling with their canine companions, though a pet fee applies. A standout feature for outdoor enthusiasts is the secure bike storage and a dedicated bike repair room, providing convenience for cyclists. Guests should be aware that the hotel generally does not offer daily housekeeping for multi-night stays, though fresh towels and amenities can be requested. The property is noted for its modern and well-maintained condition, often described as feeling new. The hotel also features a kids playground and is known for its festive seasonal decorations, adding to the welcoming atmosphere.