Hyatt Place Poughkeepsie / Hudson Valley

This hotel offers a memorable stay, particularly noted for its spacious rooms and modern design, providing a comfortable and aesthetically pleasing environment. It is an excellent choice for families due to its roomy accommodations and amenities like an indoor pool, and equally suitable for business travelers who appreciate the quiet, well-designed lobby for meetings and work. Couples seeking a relaxing getaway will find the clean, comfortable rooms and attentive service appealing. Guests consistently highlight the hotel's commitment to cleanliness, the quality of its complimentary breakfast, and the exceptional friendliness of its staff. To enhance your experience, consider requesting a room away from the main road for quieter nights, and be sure to inquire about the specific pet amenities if traveling with an animal.

Facilities & Amenities
The hotel provides a range of well-maintained facilities that enhance the guest experience. A clean indoor pool is available, often enjoyed by families, though some guests noted mixed temperatures. The fitness center is well-equipped and accessible 24/7, allowing guests to maintain their routines. The lobby and common areas are spacious, modern, and comfortable, offering ample seating ideal for relaxation or informal meetings. Guests also appreciate the convenience of free Wi-Fi throughout the property, ensuring connectivity. Additional conveniences include ice machines and vending machines, and a laundry room is available for guest use, adding to the practicality of longer stays.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that both rooms and common areas are well-maintained and modern. The spacious rooms are a significant highlight, often featuring a comfortable sectional sofa and ample storage, providing a studio-like feel. Bathrooms are described as roomy and clean, with many commending the excellent walk-in showers and strong water pressure. While most guests found the beds comfortable, some noted them as either too soft or too stiff, and a few mentioned minor squeaking. Noise levels received mixed feedback; some rooms were very quiet, especially those facing away from the street, while others experienced noise from adjacent rooms or the nearby highway. In-room amenities like refrigerators and coffee makers are appreciated.

Dining & Food Quality
The complimentary breakfast is a standout feature, frequently exceeding guest expectations with its variety and quality. Many reviews highlight the availability of hot food options such as eggs, sausage, and potatoes, alongside fresh fruit and other selections. The coffee is generally well-regarded and available throughout the day. While the hotel does have an on-site bar and a designated area for dining, some guests noted that the service for other meals can be limited or affected by staff availability. Despite occasional reports of food running out later in the breakfast service, the overall consensus is that the breakfast offers excellent value and a satisfying start to the day.

Location & Accessibility
The hotel boasts a convenient location that is easily accessible by car, placing guests within a short drive of various attractions. It is particularly well-situated for visiting local universities like Marist and Vassar, as well as popular sites such as the Walkway over the Hudson and the Children's Museum. The proximity to shopping centers and a wide array of restaurants is also a significant advantage. While the location is ideal for those with personal transportation, it is important to note that the immediate area is not very walkable, with most dining and entertainment options requiring a short drive. Ample parking is available on-site, though navigating the highway access can sometimes be tricky due to the divided road.

Staff & Service
The staff at this hotel consistently receives high commendations for their friendliness, professionalism, and attentiveness. Guests frequently highlight their willingness to go "above and beyond" to ensure a comfortable stay, often assisting with reservation issues or specific requests. The check-in process is generally described as smooth and welcoming, contributing to a positive first impression. While the rooms are kept clean, some guests noted that housekeeping service needs to be specifically requested for daily cleaning, and occasional misses were reported. Overall, the team's commitment to providing excellent customer service is a recurring theme, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests should be aware of certain hotel policies and features that may impact their stay. The hotel operates a pet-friendly policy, though a fee applies, and some guests noted issues with the upkeep of the designated doggie area. Early check-in fees and security deposits are part of the booking process, and some guests experienced confusion or delays regarding these charges. While individual rooms typically do not include microwaves, one is available in the breakfast area for guest use. Some reviews mentioned isolated incidents of hot water issues or power outages, which, while resolved, caused temporary inconvenience. The hotel is also noted for its modern decor and eco-friendly features, such as key card activated lighting in rooms.