Hotel Hyatt Regency Houston West (Houston, USA)

Hotel Hyatt Regency Houston West (Houston, USA)

About Hyatt Regency Houston West

Omni Houston at Westside offers luxury amenities like glass elevators, a tropical fish pond, and cascading waterfalls. Accommodations come with flat-screen TVs, Wi-Fi, coffee makers, and individual climate control. Beds feature Pillow-top mattresses and foam pillows. Oversized corner suites are available, and a separate women's wing for female travelers is available upon request. Omni Houston at Westside offers a state-of-the-art fitness center, heated outdoor swimming pool with whirlpool, and business center. Other hotel amenities include an ATM, dry-cleaning services, concierge services, and valet parking. Secretarial services are available upon request. Guests can enjoy views of the indoor lake at Cafe on the Lake which features steaks, seafood, and pasta. Featuring a saloon-style atmosphere, cocktails and light eats are on the menu at Black Gold Bar. High Tea is served daily in the hotel lobby. Trader's Village is 11 miles away. The Houston Zoo is 22 miles from this hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


13210 Katy Freeway, 77079, Houston, USA

Rating overview

  • Location
    Excellent  8.6 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews


Lobby Promotes Relaxation

This hotel has a gorgeous lobby with a beautiful koi fish pond. Guests say it's the perfect place to sit, relax, and let your cares fade away.


Outstanding Customer Service

The staff at this hotel are pleasant and friendly. They provide excellent customer service, making each guest feel like they are truly welcome.


Comfortable Rooms

Rooms are comfortable and nicely furnished with plenty of room to move about. Showers are adequately relaxing.

Negative Reviews


Rooms Need Updating

Guests report that rooms are in need of a facelift. Water in the rooms takes a long time to heat up. Room lighting is dark, TVs are small, there are no microwaves, and bathroom tubs do not drain properly. This is not indicative of a four or five-star hotel.


Highway Noise

Rooms that face I-10 can be quite noisy. If possible, request a room on the opposite side of the hotel. Walls seem a bit thin also, so if you have noisy neighbors you are sure to hear them as well.


Poor Wi-Fi Connection

This hotel charges an additional daily rate for Wi-Fi and the connection is extremely poor according to many guests. The only way to avoid this is to sign up for their free loyalty rewards program which includes Wi-Fi.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Golf course
  2. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


13210 Katy Freeway , 77079 , Houston , USA
Telephone: +1 2815588338 | Fax: +1 2815584028 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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