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Hotel Hyatt Regency Mexico City (Mexico City, Mexico)


Hotel Hyatt Regency Mexico City (Mexico City, Mexico)

About Hyatt Regency Mexico City

Situated in the upmarket Polanco neighbourhood, the Hyatt Regency Mexico City is a four-star hotel where amenities available to guests include business and fitness centres and an indoor pool. Nearby attractions include Chapultepec Park and Centro de Cultura Digital. Along with marble bathrooms, rooms feature desks, flat-screen TVs, coffee makers, and free Wi-Fi. Club rooms and suites tack on complimentary access to a club lounge. Facilities at the Hyatt Regency Mexico City include concierge services, a full-service spa, tours and ticket assistance, meeting space, and tennis courts. Valet parking and town car services are available for a fee. On-site dining comes courtesy of the Rulfo, Yoshimi, and Teppan Grill restaurants. Guests can also enjoy in-room dining as well as candy and freshly baked pastries from the Armado artisan bakery. This hotel is a ten-minute drive from the Antara Fashion Hall, 15 minutes from the National Museum of Anthropology, and 45 minutes from Mexico City International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

trivago Rating Index based on 3576  reviews from:
  • Expedia(9.2/10),
  • Location
    Excellent  9.4 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Excellent  9.0 / 10

Positive Reviews


Stellar Situation

First-time visitors to the colourful capital find this the perfect jumping off point for experiencing its many wonders. Situated in the centre of super-chic Polanco, boutiques and fine-dining options abound. Countless cultural jewels are within walking distance, while the safety of the surrounds is another plus point.


First-Choice for Fitness

According to numerous reviewers, the fitness facilities here are amongst the best you'll encounter in world travel. State-of-the-art equipment makes maintaining a regime a pleasure. Serious swimmers love the size of the spotlessly-clean pool. The sauna, steam room and sun deck are equally well-received.


Perfection from Personnel

Impeccable service from sincere and smiling staff leaves a lasting impression on guests. Lobby ambassadors in particular receive high praise from reviewers for their exceptional levels of attention, which includes checking back with guests on a daily basis in order to ascertain if anything can be improved.

Negative Reviews


In Need of Updating

While guests are quick to compliment the chic and ambient restaurant and lobby areas, guestrooms are apparently outdated in comparison. Featuring tired furnishings, old carpets and stained counters in bathrooms, the five-star standards on display in public areas are not always maintained within private accommodations.


Water Woes

One consistent complaint concerns the lack of complimentary drinking water. Having been informed when checking in that tap water is unsafe to drink, new arrivals have been annoyed to find two small bottles provided for free in rooms, and even more perturbed at the cost of replacements.


Costly Cars

Guests recommend not using the hotel's taxi service to get to and from the airport. If you can muster up the confidence to wield a little Spanish and negotiate your own deal with a private driver from one of many passing taxis you'll save a pile of pesos.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
Wellness / Spa
  1. Steam room
  2. Massage
  3. Sauna
  4. Solarium
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
Sports facilities
  1. Bike rental
  2. Golf course
  3. Fitness
  4. Tennis court
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Campos Eliseos No. 204 Polanco Chapultepec , 11560 , Mexico City , Mexico
Telephone: +52 5550831234 | Fax: +52 5550831235

Frequently Asked Questions about Hyatt Regency Mexico City

  • Is there a pool area at Hyatt Regency Mexico City?

    Yes, Hyatt Regency Mexico City offers 1 pool area.

  • Are pets allowed at Hyatt Regency Mexico City?

    Yes, Hyatt Regency Mexico City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hyatt Regency Mexico City?

    Yes, Hyatt Regency Mexico City provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hyatt Regency Mexico City?

    Check-in at Hyatt Regency Mexico City is available from: . Check-out time is by .

  • Where is Hyatt Regency Mexico City located?

    Hyatt Regency Mexico City is located in Campos Eliseos No. 204 Polanco Chapultepec, 11560, Mexico City, Mexico.

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