Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Guestroomss offer Hyatt Grand Bed with either a King or 2 Queen beds. It also include Wireless high speed internet access and alarm clock radio.This 4 star hotel is located in the city centre of Phoenix and was established in 1976. It is close to the Chase Field and the nearest station is Light Rail Metro.The hotel is located in the center of downtown Phoenix and is adjacent to the Phoenix Convention Center and steps away from Sports venues, dining and shopping.7 kms to the airport (phoenix sky harbor international airport) 34 kms to the airport (scottsdale airport) 2 km to the nearest fair site.
Right in the heart of downtown Phoenix, guests consistently agree that this is the place to stay for quick and easy access to theaters, entertainment venues and even the ball park. It's also very convenient for those who are looking to access local transport and the airport. .
Many visitors also noted that, while this hotel hosts quite a few large-scale conferences, these were well organized and handled by staff so as not to disrupt the stays of other guests. .
Business or pleasure?
The Hyatt seems to draw a mixed crowd and the reviews reflect this. As stated above, this hotel hosts quite a few conferences, but those who are in town on business reported pleasant stays. Likewise, those in town on vacation report that the location makes this their favorite choice of accommodation in Phoenix. .
For most guests, parking at the Hyatt seems to be the biggest point of contention. Confusing valet fees and a complex pricing structure have unfortunately marred quite a few stays. .
Many repeat guests noted that, though this hotel has had several refreshes, it still looks rather tired. There were multiple complaints about stained rugs. .
No free Wi-Fi and inconsistent staff
Wi-Fi at the Hyatt is available for a fee which, though small, still rankled with many guests. Service seems hit or miss, with some guests reporting outstanding service while others experienced ambivalent service at best. .