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Hotel Iberostar Paraiso Beach (Playa del Carmen, Mexico)


Hotel Iberostar Paraiso Beach (Playa del Carmen, Mexico)

About Iberostar Paraiso Beach

Offering family-friendly accommodation and one of the largest pools in the Maya Riviera, all-inclusive Iberostar Paraíso Beach, is a mid-range beachfront resort located between Cancun and Playa del Carmen. Bright rooms come with traditional Mexican flourishes, free Wi-Fi, flat-screen TV with DVD player, minibar, coffeemaker, digital safe, spacious bathrooms, robes and slippers. Some have private balcony and whirlpool tub. Leisure facilities at this resort include three lagoon-style pools and a kid’s pool, an 18-hole golf course, a full-service spa with Turkish bath and sauna, plus a Padi dive centre. All-inclusive dining includes a choice of seven a la carte restaurants and two buffets. Feast on classic Mexican dishes and international fare, including sushi and sashimi at Hashiru Japanese restaurant. From Iberostar Paraiso Beach, Paradise Beach is 0.7 miles, Maroma Beach is 2.4 miles, Tres Rios Ecopark is 4.8 miles and the El Camaleon Golf Club is 6.6 miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 9248  reviews from:
  • LocationExcellent  (8.7 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (8.8 / 10)
  • CleanlinessExcellent  (8.8 / 10)
  • Value for moneyExcellent  (8.9 / 10)

Positive Reviews


First Rate for Foodies

Reviewers accustomed to all-inclusive excursions rate the culinary offerings here as very high. With a wealth of options to choose from, you can dine differently every day of your stay and always be guaranteed the freshest of ingredients prepared by highly-skilled and conscientious chefs.


Heavenly Housekeeping

Numerous comments attest to the incredibly high standards of cleanliness maintained throughout this resort. Rooms and bathrooms are immaculate, and cleaned daily at your convenience, while the lobby, pool areas and bars/restaurants are being perpetually tidied by hard-working staff for whom cleanliness is clearly the number one priority.


Back to Nature

Reviewers rave about the wondrous natural grounds around which this hotel is so tastefully set. Meticulously manicured gardens with quiet paths are the perfect place to stroll around and enjoy an abundance of trees and flowers, while butterflies, peacocks and other beautiful birds accompany you.

Negative Reviews


Bar Blues

With only one type of beer available and synthetic juices used in cocktails, some reviewers are disappointed with the bar offerings. Drinks are frequently too sugary for some, while others have found it impossible to feel a buzz—even after numerous beverages—suggesting watering down of stronger spirits.


Wi-Fi Worries

Many guests have their stay sullied by Wi-Fi issues. Total outages are common, leaving some guests waiting hours and even days to check important emails. When working, speeds are painfully slow and connections are frequently dropped. The fact that the service is chargeable exacerbates the issue still further.


Reservation Reservations

Some guests are dismayed at the number of ‘reservation only' restaurants, especially if they are fully booked for the duration their time. Reviewers don't appreciate having to scramble at the start of a stay in order to ensure at least one night's dining away from the buffet.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
  5. Body treatments
Property amenities
  1. Business centre
  2. Nightclub
  3. Entrance hall/lobby
  4. Elevator
  5. Gym
  6. Parking
  7. Terrace
  8. Bell service
  9. Hotel bar
  10. Beach bar
  11. Outdoor swimming pool
  12. Hotel safe
For children
  1. Childcare
  2. Organized activities for kids
Room amenities
  1. Bathtub (upon inquiry)
  2. Openable windows
  3. Television
  4. Air conditioning
  5. Satellite TV
  6. Desk
  7. Sitting area
  8. Safe
  9. Cable TV
  10. Coffee machine
Sports facilities
  1. Volleyball
  2. Billiards
  3. Golf course
  4. Fitness
  5. Sailing
  6. Tennis court
  7. Diving
  8. Table tennis
Food and beverage
  1. All inclusive (upon inquiry)
  1. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


Carretera Chetumal - Puerto Juarez, Km. 309 , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848772800 | Fax: +52 9848772810 | 

Frequently Asked Questions about Iberostar Paraiso Beach

  • Is there a pool area at Iberostar Paraiso Beach?

    Yes, Iberostar Paraiso Beach offers 2 pool areas.

  • Are pets allowed at Iberostar Paraiso Beach?

    No, Iberostar Paraiso Beach doesn’t allow pets.

  • Is parking available at Iberostar Paraiso Beach?

    Yes, Iberostar Paraiso Beach provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Iberostar Paraiso Beach?

    Check-in at Iberostar Paraiso Beach is available from: . Check-out time is by .

  • Where is Iberostar Paraiso Beach located?

    Iberostar Paraiso Beach is located in Carretera Chetumal - Puerto Juarez, Km. 309, 77710, Playa del Carmen, Mexico.

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