ibis Asuncion

The hotel stands out for its exceptional location, directly opposite a major shopping center and adjacent to another, making it a prime choice for shoppers and business travelers seeking convenience. Its signature feature is undoubtedly its unparalleled access to retail, dining, and entertainment options, all within a short walk. Guests consistently highlight the hotel's friendly and helpful staff, impeccable cleanliness, and comfortable accommodations, alongside a good breakfast that enhances the overall stay. This establishment is particularly well-suited for families and couples looking for a practical and well-serviced base to explore the city. To ensure a comfortable experience, guests are advised to inquire about room placement to minimize potential internal noise, and to take full advantage of the hotel's 24-hour dining services for ultimate flexibility.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience, though some aspects receive mixed feedback. While the Wi-Fi generally provides good speed, guests note that the elevators can experience long wait times, with only two available for the entire building, often competing with housekeeping staff. A fitness center is available, though some guests desire more extensive equipment. Parking is provided free of charge and is controlled, yet some found the area dark or noted issues with the exit. A recurring comment is the absence of a swimming pool, which some guests expected. In-room amenities are basic, with many guests mentioning the lack of an electric kettle, complimentary water bottles, or tea and coffee facilities, requiring guests to purchase these items or rely on the hotel's restaurant. Each room does include a safe box for valuables.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as impeccable and well-maintained. The beds are generally found to be comfortable, with good quality mattresses and pillows ensuring a restful night's sleep, though a few guests found them too firm. While rooms are often described as modern and functional, many guests note their small size, with some finding them compact or even dark, comparing them to "prisons." A significant concern for some guests is noise levels; while external sound insulation is effective, internal noise from neighboring rooms, particularly slamming doors, and even central ventilation systems, can be disruptive. In-room amenities are basic, with a notable lack of plugs near beds, no hand towels, and limited toiletries, though a bidet is available in some bathrooms. The air conditioning system is centralized and can be difficult to regulate, leading to rooms feeling excessively cold at times.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim from guests. It is consistently described as excellent, very good, and abundant, offering a wide and varied selection that includes local specialties such as Paraguayan cake and chipa, alongside fresh fruits, eggs, cold cuts, and various breads. The food quality is highly praised, making it a significant highlight of the stay. While most guests appreciate the variety, some who stayed for longer periods found the breakfast offerings to be somewhat repetitive. Beyond breakfast, the hotel features a restaurant that operates 24 hours a day, providing convenient access to meals at any time. Guests commend the restaurant for its good food and reasonable prices, with a diverse menu. The bar also offers a pleasant atmosphere with a good selection of snacks.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests in a prime area of the city. It is ideally situated directly opposite Shopping del Sol and just a block away from Paseo La Galería, providing immediate access to a vast array of shops, restaurants, and entertainment options. This makes it exceptionally convenient for both leisure and business travelers. The hotel also boasts excellent airport access, with transfers typically taking only 15 to 20 minutes. Public transportation is readily accessible from the hotel, facilitating exploration of other parts of the city. The surrounding area is generally perceived as safe, and parking is available on-site, offering added convenience for guests traveling with vehicles.

Staff & Service
The hotel's staff and service consistently receive high praise, with guests frequently commending the team's exceptional friendliness, helpfulness, and attentiveness. From the reception desk to the restaurant and housekeeping teams, employees are noted for their cordiality, professionalism, and willingness to go above and beyond to assist guests. The check-in and check-out processes are generally described as quick and efficient, with the hotel often accommodating early check-in requests, though sometimes for an additional fee. Housekeeping maintains a high standard of cleanliness in the rooms daily. While most interactions are positive, a few guests noted occasional issues with key card deactivation or a lack of dedicated luggage assistance. Overall, the staff's commitment to providing excellent service significantly enhances the guest experience.

Additional Information
Several important details contribute to the overall guest experience. The hotel operates under a sustainability policy, which some guests noted as the reason for the absence of hand towels in rooms. Guests traveling with children are strongly advised to confirm all necessary documentation requirements prior to arrival to ensure a smooth check-in process, as some have encountered issues. While the hotel generally maintains its brand standard, some guests experienced noise due to ongoing renovations in certain areas. For those participating in loyalty programs, it is important to note that loyalty program benefits may not be fully recognized if bookings are not made directly through the hotel's official channels. Additionally, guests planning to exchange currency at the hotel should be aware of specific currency acceptance policies, as some types of foreign banknotes may not be accepted.