ibis Bangkok Riverside

This hotel offers a unique urban retreat, distinguished by its prime riverside location and expansive garden area, providing a tranquil resort-like atmosphere amidst the city's vibrancy. It is particularly well-suited for families due to its spacious accommodations and kid-friendly amenities, while couples appreciate the serene river views and relaxing ambiance. Sightseers and budget-conscious travelers also find it an excellent fit, offering great value and convenient access to major attractions via river transport. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the attentive service from the staff. To enhance your stay, consider requesting a room with a river view for picturesque scenery, and be sure to take advantage of the hotel's proximity to river ferries for easy city exploration.

Facilities & Amenities
Guests frequently praise the hotel's large and inviting swimming pool, often described as a highlight, providing a refreshing escape with views of the river. The well-maintained garden area offers ample space for relaxation. While the hotel does not feature a dedicated fitness center or gym, it provides essential in-room amenities such as a fridge, room safe, and English-language TV channels. Guests also appreciate the availability of free Wi-Fi throughout the property. Some reviews mention occasional issues with the elevators, noting that only two are available and one was sometimes out of order, leading to longer wait times.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with guests consistently finding their rooms well-maintained. Most guests report comfortable beds, though some found them to be quite firm or prone to slipping. Feedback on bathrooms is mixed; while some appreciate the strong water pressure, many describe them as small, cramped, and dated, with some lacking basic amenities like tissue or a full set of toiletries. Room sizes vary, with family rooms being notably spacious, but standard rooms are sometimes perceived as small or tired. Noise levels can be an issue, as rooms are not always well soundproofed, with sounds from neighboring rooms and corridors often audible. Some guests also noted humid rooms and issues with air conditioning not being cold enough or being noisy.

Dining & Food Quality
The breakfast buffet is a popular feature, offering a substantial and good variety of options to cater to diverse tastes, including authentic local dishes. However, some guests find the menu to be repetitive over longer stays or describe it as basic. The restaurant and bar areas are well-regarded, with many enjoying meals and drinks by the river. The pool bar is a convenient spot for refreshments, though some find the cocktails to be expensive. Guests appreciate the overall quality of the food and the pleasant atmosphere, with some even noting the charming presence of birds joining breakfast in the outdoor dining area.

Location & Accessibility
The hotel's riverside location is a significant draw, offering beautiful and peaceful views of the river traffic. It provides excellent accessibility to key attractions, being within easy walking distance of Iconsiam and close to river ferries, which offer a convenient way to explore the city. The hotel is also near two BTS stations, with a complimentary shuttle service available to one of them. Guests appreciate the proximity to local amenities, including 7-Eleven stores and numerous street food vendors. Parking is available and generally described as ample and free, adding to the convenience for those traveling by car.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the professional and welcoming demeanor of the reception team, often noting a quick check-in process. Housekeeping is commended for its daily cleaning and efficiency. The staff's willingness to go above and beyond, such as assisting with taxi bookings, accommodating special requests, or even leaving a birthday cake and card, significantly enhances the guest experience. The overall commitment to providing excellent service contributes to many guests feeling like they are "returning home" during their stays.

Additional Information
The hotel maintains a very accommodating pet-friendly policy, allowing guests to bring their animals without an additional charge for one pet, which is highly appreciated. Guests should be aware that a refundable deposit is required upon check-in. While the hotel offers a shuttle service to the nearest BTS station, some guests note it is primarily a one-way service. Some reviews mention that the hotel's overall decor and furnishings are dated and could benefit from a refresh. The on-site massage service is also highlighted as a positive amenity. Guests occasionally mention limited power outlets in rooms, particularly not near the bed, and some wish the pool hours were extended later into the evening.