ibis budget Madrid Vallecas

This hotel is frequently highlighted for its exceptional cleanliness and the consistently friendly and helpful staff, making it a popular choice for guests. Its modern and well-maintained facilities offer a comfortable stay, often at a good value. The hotel is particularly well-suited for business travelers and those traveling by car, given its location with easy highway access and available parking. Budget-conscious travelers will also find it appealing for its affordability. For pet owners, the hotel offers a welcoming environment. To enhance your experience, it is advisable to confirm room amenities like hairdryers upon check-in, as some items may need to be requested from the front desk, and consider bringing earplugs if you are sensitive to noise.

Facilities & Amenities
The hotel provides a range of practical facilities designed for guest convenience. Most guests appreciate the availability of vending machines and 24-hour snacks, offering quick options for refreshments. While the hotel is generally modern, some guests have noted issues with the air conditioning system, suggesting it could be improved for consistent comfort. Free Wi-Fi is available throughout the property, ensuring guests can stay connected. The presence of an elevator is also a convenience. However, some guests have pointed out the absence of a fridge or a phone in the rooms, and a lack of adequate wardrobe or storage space, which can be inconvenient for longer stays.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as tidy and well-maintained, often noting a pleasant scent. The comfortable beds and quality mattresses contribute to a restful night's sleep for most. However, the bathroom layout receives mixed feedback; many find the separate toilet, shower, and sink areas unusual, with the toilet often being very small, lacking light, or having doors that do not fully close, compromising privacy. Some guests have also reported issues with noise levels from outside, corridors, or nearby construction, and occasionally mention thin towels or insufficient quantities. Minor concerns like a blinking fire detector light or occasional mold in the shower have also been noted.

Dining & Food Quality
The hotel offers a breakfast buffet that many guests consider to be good value for its price. While some appreciate the breakfast variety and the option to eat as much as desired, others describe it as basic, with limited options and the use of plastic plates and cups. The restaurant on-site is noted for being small, though it does offer pizza and other 24-hour snacks. Some guests have expressed a desire for more diverse food options, particularly given the hotel's location, which has limited nearby dining choices, especially in the evenings.

Location & Accessibility
The hotel's location in an industrial area is a significant point of discussion among guests. While it offers easy highway access and is convenient for car travelers due to available parking (both paid and free street options), it is generally considered far from the city center and major tourist attractions. Public transport options include a bus stop nearby, but the metro station is a considerable walk (20-45 minutes), and bus frequency can be an issue. Some guests have noted noise levels from the main road or a nearby gas station. Despite its distance from the city, the area does have a supermarket and a few restaurants within walking distance.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentive service. Many guests highlight the positive interactions with reception and housekeeping teams, noting their willingness to assist with requests and provide local information. The quick check-in process is also frequently commended. The hotel's pet-friendly service is appreciated by those traveling with animals. While the majority of feedback on service is overwhelmingly positive, a few isolated incidents of less helpful or impolite interactions with specific staff members, particularly during night shifts or over the phone, have been mentioned.

Additional Information
Guests should be aware of certain specific policies and features that distinguish this hotel. The pet-friendly policy is a notable advantage for travelers with animals. A recurring point of feedback is the hairdryer policy, where guests often need to request a hairdryer from reception and are sometimes asked to return it immediately after use, which can be inconvenient. Furthermore, the limited storage and absence of a traditional wardrobe in the rooms are frequently mentioned. The unique bathroom design, with the toilet often separated and sometimes lacking proper lighting or a fully closing door, is another distinctive feature that guests often comment on.