ibis Copacabana Posto 5

This hotel is highly regarded for its excellent location, placing guests just a short walk from Copacabana beach and the metro station, making it an ideal choice for sightseers and tourists eager to explore the city. Its functional design and attentive staff also make it suitable for business travelers and families seeking convenience and a welcoming atmosphere. Guests consistently praise the friendly service and the hotel's accessibility to various attractions and amenities. To enhance your stay, consider utilizing the nearby metro for easy transportation throughout the city, and be prepared for a hotel that prioritizes practicality and location.

Facilities & Amenities
The hotel offers a range of facilities, though some guests note areas for improvement. While Wi-Fi is generally available, some found it to be slow or intermittent. The elevators are a frequent point of concern, with many guests reporting them to be slow, crowded, or in need of maintenance. Similarly, feedback on the air conditioning is mixed, with some finding it effective and others reporting it to be noisy or not fully functional. Many guests noted the mini-fridges in rooms were empty, and there were no kettles or coffee machines provided. The availability of an in-room safe is inconsistent, with some rooms lacking one entirely or requiring guests to use a central safe near reception.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is varied. While many guests commend the hotel's overall cleanliness, a significant number reported issues such as dirty bed linens, stained towels, mold in bathrooms, and dust or hair in rooms. The beds receive mixed reviews, with some finding them comfortable, while others describe mattresses as old, worn, or thin, and pillows as uncomfortable. Common bathroom complaints include the absence of a bidet shower, low water pressure, showers flooding the bathroom, and broken shower doors. Some guests found the rooms to be small, though others considered them adequately sized. Noise levels from the street or corridors were occasionally mentioned as a disturbance.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive diverse feedback. The breakfast buffet is frequently highlighted, with many guests praising its variety and quality, describing it as excellent and comprehensive. However, some found the breakfast to be average, overpriced, or lacking in consistent quality, with specific comments about the coffee and scrambled eggs. The hotel's restaurant and bar are generally well-regarded for their food quality and service, offering convenient dining options for guests. Room service is mentioned by some as being weak or not readily available, indicating it may not be a primary focus.

Location & Accessibility
The hotel's central location is overwhelmingly praised as one of its strongest assets. Guests consistently highlight its excellent proximity to Copacabana beach, which is just a few blocks away. The hotel is also conveniently located very close to the metro station, providing easy access to other parts of the city and attractions. Numerous restaurants, shops, supermarkets, and pharmacies are within easy walking distance, contributing to a highly accessible and convenient stay. Parking is available, though some guests noted it can be expensive or challenging to secure, as it is often managed by a third party.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, attentiveness, and helpfulness. Guests frequently commend the welcoming demeanor of the reception team, the efficiency of the maintenance staff, and the pleasant service in the restaurant. However, the check-in and check-out process is a common point of contention, with many guests reporting long queues, slow service, and a lack of organization, especially during peak times. While some guests experienced prompt housekeeping service, others noted issues with rooms not being cleaned daily or a delay in receiving fresh towels and toiletries, requiring follow-up with the front desk.

Additional Information
Guests should be aware that the hotel generally presents a simple and basic accommodation style, with many reviews suggesting a need for general refurbishment and maintenance to update the rooms and facilities. Specific feedback indicates that rooms may lack 110V electrical outlets, which could be an inconvenience for international travelers. The availability of drinking water in rooms is limited, with some guests noting that water is not provided and can be expensive to purchase on-site. Additionally, some guests reported noise from a nearby school during certain times of the day, which might affect those sensitive to external sounds.