ibis Rio Porto Atlantico

The hotel stands out for its strategic location, offering unparalleled convenience for transit travelers due to its direct proximity to the Novo Rio bus terminal and the VLT light rail system. This makes it an ideal hub for sightseers eager to explore the city's main attractions, including museums, the aquarium, and the Ferris wheel, all easily accessible. Guests consistently commend the attentive and professional staff, who are frequently described as welcoming and helpful, contributing significantly to a positive experience. While the cleanliness and comfort of the rooms are often praised, some guests note inconsistencies. The hotel is also a strong fit for business travelers seeking efficient access to the city center. To make the most of your visit, leverage the VLT for seamless transportation across the city, and be aware that the area around the hotel can feel quite isolated during evening hours.

Facilities & Amenities
The hotel provides convenient parking facilities, frequently highlighted by guests as being covered, secure, and available at a reasonable daily rate right next to the property. Free Wi-Fi is accessible throughout the hotel, generally reported as reliable, though a few guests have experienced intermittent connectivity issues. For quick bites, a self-service food area is available, offering snacks and microwaveable items, which is appreciated by those seeking convenience. However, the hotel does not feature its own gym, with some guests expressing disappointment or noting that fitness facilities are only available at a neighboring property, potentially for an additional charge. While the lobby presents a modern appearance, some guests have observed that common areas, including elevators and corridor carpets, show signs of wear and could benefit from more consistent cleaning and maintenance.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. Many guests find the rooms to be clean and well-maintained, with some praising the comfortable beds and good air conditioning. However, a significant number of reviews mention issues such as dirty floors, dust accumulation, stained linens, and mold in the shower. The bathrooms are a frequent point of concern, with reports of clogged drains, leaking showers, and a lack of face towels. While some rooms offer good sound insulation and blackout curtains, others report considerable noise from outside parties or internal hotel activities. Additionally, several guests noted various maintenance issues within the rooms, including non-functional TVs, broken fixtures, and a general sense of wear and tear.

Dining & Food Quality
Feedback on dining and food quality is quite varied. Most guests describe the breakfast as good, varied, and well-served, with some praising its deliciousness and freshness. However, a considerable number of reviews express disappointment, citing the breakfast as poor, average, or overpriced, with limited options, slow replenishment of items, and occasional issues like stale bread or flies. The hotel's general food options beyond breakfast are a frequent point of criticism. Many guests note the absence of a dedicated restaurant for dinner, requiring them to rely on a self-service area with limited snacks and microwaveable items, or to dine at the neighboring hotel. The cost of basic items like bottled water and snacks available for purchase within the hotel is also frequently mentioned as being excessively high.

Location & Accessibility
The hotel's location is consistently highlighted as a significant advantage, particularly for its close proximity to the Novo Rio bus terminal and the VLT light rail station, offering excellent accessibility to various parts of the city. Guests appreciate the ease of reaching the Santos Dumont airport, the city center, and popular tourist attractions such as the Museum of Tomorrow, the Aquarium, and the Ferris Wheel. It is also considered convenient for those attending events at the Sambadrome or in the Lapa area. However, the immediate surroundings of the hotel receive mixed feedback; while the area is undergoing revitalization, many guests describe it as isolated, particularly at night, with a perceived sense of insecurity and a lack of nearby dining or entertainment options within walking distance.

Staff & Service
The staff and service at the hotel generally receive high praise from guests. Many reviews commend the team for being exceptionally friendly, helpful, and professional, often going out of their way to assist with requests and provide information. Guests frequently highlight the welcoming reception and the attentive nature of the staff across various departments. However, feedback regarding the check-in and check-out process is mixed; while some guests report quick and efficient procedures, a notable number describe it as slow and occasionally disorganized, leading to long wait times. Some isolated comments also mention instances of staff appearing impatient or unmotivated, but the prevailing sentiment emphasizes the positive impact of the staff's dedication to guest satisfaction.

Additional Information
Guests express mixed views regarding the overall value for money provided by the hotel, with some considering it an excellent choice for its cost-benefit, while others believe the pricing is somewhat high for the experience delivered. The hotel's adherence to its expected brand standard is also a point of discussion among visitors, as some reviews suggest it occasionally falls short of typical expectations for the chain, particularly concerning general maintenance and the upkeep of common areas. A notable and recurring issue highlighted by guests is the significant noise from outside parties or events, especially during weekends, which can considerably disrupt sleep for rooms facing these areas. Additionally, many guests frequently comment on the elevated cost of basic amenities such as bottled water and snacks available for purchase, suggesting that visitors should be prepared for these expenses as complimentary options are not provided.