ibis Vilnius Centre

This modern hotel offers a welcoming and vibrant atmosphere, standing out for its exceptional breakfast and the consistently friendly and helpful staff who contribute significantly to a positive guest experience. Its design is often described as colorful and fresh, providing a comfortable and clean environment. The hotel is particularly well-suited for sightseers and business travelers due to its convenient location within walking distance of the city center and major attractions. Families also find it accommodating, appreciating the overall comfort and service. Guests frequently highlight the hotel's excellent value for money, combining quality amenities with an affordable stay. To enhance your comfort, it is advisable to bring your own kettle or coffee machine, as these are not typically provided in the rooms, and be prepared for additional costs and limited availability if you plan to use the hotel's parking facilities.

Facilities & Amenities
Guests generally find the hotel's facilities to be modern and well-maintained, contributing to a comfortable stay. The hotel features a welcoming bar and a restaurant that offers an acceptable menu, providing convenient dining options. A lounge area and a children's play area are also available, adding to the communal spaces. The presence of elevators ensures easy access to all floors, and the room card scanning in the elevator provides an added layer of security. However, several guests note the absence of certain in-room amenities, such as a kettle or coffee machine, a refrigerator or minibar, and an iron, which can be inconvenient. Some also mention the built-in hairdryer is of low quality, and there's often only a small trash bin in the bathroom, with no additional one in the main room. While Wi-Fi is available, some guests express concerns about its security.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently describing rooms and common areas as spotless, tidy, and fresh. Most guests find the rooms to be spacious and well-appointed, though some mention they can be a bit small, especially for three people. The beds are widely reported as very comfortable, featuring good mattresses that ensure a restful night's sleep. While generally quiet, some guests occasionally note noise from neighboring rooms' doors. The bathrooms are typically clean and offer a great shower experience, though a few reviews mention minor issues like mold or an unpleasant odor in corners, or signs of wear and tear. Some guests found the pillows to be uncomfortable or too soft. Additionally, a recurring comment is that windows do not open, and some experienced difficulties adjusting the room temperature, finding it either too warm or too cold for their preference.

Dining & Food Quality
The breakfast at the hotel is a significant highlight for many guests, consistently described as excellent, delicious, and offering a wide variety of options. Guests particularly enjoy the waffles, and the coffee receives high praise for its quality. The buffet typically includes a range of hot and cold dishes such as eggs, porridge, sausages, baked beans, fish, cereals, pastries, and even local honey. While the selection is generally appreciated, some guests note a limited number of vegetarian options, and a few found certain food items lacked seasoning or wished for more choices like syrups, yogurt, or jams. The breakfast area can become quite busy, and a few reviewers mentioned that staff sometimes struggle to keep tables clean or replenish items quickly. The hotel's restaurant and bar also receive positive mentions for offering acceptable food and good value, with the bar being a convenient spot for late-night snacks and drinks.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, offering a convenient base for exploring the city. It is situated within a comfortable 10 to 15-minute walk of the Old Town and the city center, including popular landmarks like Cathedral Square and Gediminas' Tower. Guests appreciate its proximity to various attractions, shopping areas, and restaurants, making it ideal for sightseeing. The hotel also boasts excellent public transport accessibility, with a bus stop directly at its doorstep and convenient routes to the airport and other parts of the city. While the surrounding area is described as modern and generally calm, the availability and cost of parking are frequent points of concern. The hotel offers underground parking, but it is often reported as expensive, limited in space, and sometimes complicated to access or book, leading to frustration for guests arriving by car.

Staff & Service
The hotel's staff consistently receives outstanding praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their attentive and accommodating approach, noting that many are multilingual and eager to assist with any inquiries or issues. The check-in and check-out processes are often described as efficient and quick, contributing to a smooth arrival and departure experience. Reviewers highlight specific instances of excellent service, such as staff sorting out booking problems, assisting with luggage, or organizing taxis for early departures. The housekeeping team is generally appreciated for maintaining clean rooms daily. However, a few isolated comments mention minor inconsistencies, such as tables not always being cleaned promptly at breakfast, or occasional oversights in replacing in-room amenities like shampoo. Despite these rare instances, the overwhelming feedback emphasizes the staff's dedication to providing a welcoming and high-quality service.