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Hotel ICON Embassy (Madrid, Spain)

Hotel ICON Embassy (Madrid, Spain)

About ICON Embassy

Housed in a 19th-century building and conveniently located minutes from Plaza de Colón Square, ICON Embassy is a pet-friendly hotel that offers elegant accommodations with easy access to Serrano Metro Station. All rooms are soundproofed and come with an LCD TV, minibar, air conditioning, and a desk. Free Wi-Fi is provided in each room, while all bathrooms are private and include a hydro massage shower, hairdryer, and complimentary toiletries. Some rooms also feature a bath tub. ICON Embassy is a smoke-free hotel that features a 24-hour front desk, business centre, tour/ticket assistance, and luggage storage. Complimentary bike rentals are available, public areas are equipped with free Wi-Fi, and employees speak fluent English, Spanish, French, and Italian. Buffet breakfast is offered each morning for a surcharge, and room service works limited hours. The onsite restaurant focuses on Mediterranean dishes and reservations are required. Nearby attractions include Retiro Park and Museo del Prado.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1578  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  (9.2 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceVery good  (8.1 / 10)
  • CleanlinessGood  (7.7 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews


Great location for shoppers

Many guests comment that the hotel is located in the middle of a commercial centre, on a street that is full of famous brand shops. Others like that Serrano Metro Station is within walking distance and add that many restaurants and bars can be found in the neighbourhood.


Wonderful breakfast

Most guests note that breakfast is great with crisp bread, warm pancakes, and fresh coffee. Others like that meals are reasonably priced at the onsite restaurant, and add that waiters are friendly and attentive.


Pet-friendly hotel

Many guests say that the hotel is pet-friendly and state that pets can stay with owners in rooms. Others mention that the property has beds and food for pets, and add that pets are welcome to hang out in the lobby.

Negative Reviews


Small rooms

Several guests report that the rooms are small and say there is not enough storage space. Others note that there is no dressing mirror and state that rooms don't look the same as in travel brochures.


Weak Wi-Fi and poor shower

Some guests point out that the Internet in rooms and in the building is slow and often disconnects. Others comment that the floor in the bathroom gets wet after taking a shower, and mention that the water pressure in the shower facilities is weak.


Street noise

Several guests say that rooms on lower floors are noisy because of the street noise, and suggest asking for a room on a higher floor. Others note that walls are paper thin and suggest that sensitive sleepers pack a pair of earplugs.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Parking
  7. Pets allowed
  8. Conference rooms
  9. Non-smoking rooms
  10. Computer with internet
  11. Restaurant
  12. 24-hour reception
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Central heating
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Desk
  10. Cable TV
  11. WiFi
  12. Hypoallergenic bedding
Theme / Type
  1. Convention hotel
  2. Boutique hotel
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Serrano, 46 , 28001 , Madrid , Spain
Telephone: +34 914313060 | Fax: +34 914313062 | 

Frequently Asked Questions about ICON Embassy

  • Is there a pool area at ICON Embassy?

    No, ICON Embassy doesn’t offer pool areas.

  • Are pets allowed at ICON Embassy?

    Yes, ICON Embassy has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at ICON Embassy?

    Yes, ICON Embassy provides Parking for guests.

  • What time is check-in and check-out at ICON Embassy?

    Check-in at ICON Embassy is available from: . Check-out time is by .

  • Where is ICON Embassy located?

    ICON Embassy is located in Serrano, 46, 28001, Madrid, Spain.