Il Faro

The hotel's signature feature is its exceptional cuisine, which consistently receives high praise from guests, often described as restaurant-quality and a true highlight of the stay. This makes it an ideal choice for culinary enthusiasts and couples seeking a memorable dining experience. Guests frequently commend the friendly and attentive staff who contribute significantly to a welcoming atmosphere. While many appreciate the hotel's cleanliness and strategic location near the beach and public transport, some note that rooms can be small or dated. For budget-conscious travelers, the hotel offers good value, especially considering the high quality of food. To ensure a smooth stay, guests are advised to clarify all potential extra costs for amenities like air conditioning or hairdryers at the time of booking, and to manage expectations regarding room size.

Facilities & Amenities
Guest feedback on the hotel's facilities is mixed, particularly concerning certain amenities. While Wi-Fi and Sky TV are available in rooms, guests frequently note that air conditioning comes with an additional daily charge and may not always be fully functional, impacting comfort during warmer periods. Similarly, hairdryers are not standard in rooms and must be requested from the reception, often with a requirement to return them by a specific time, which can be inconvenient. Some guests appreciated the availability of covered parking upon request, providing a valuable option for those traveling by car. A specific concern was raised regarding a disappearing bunk bed in some rooms, which led to an injury for one guest, highlighting a potential safety issue with this particular feature and its design.

Cleanliness & Room Comfort
Guest experiences regarding room cleanliness and comfort are varied. Many guests consistently praise the rooms as clean and tidy, contributing to a pleasant stay. However, some reviews report significant issues, including finding a dirty shower mat, stained bedspreads, or even ants in the room, indicating inconsistencies in housekeeping standards. Rooms are frequently described as small and somewhat dated, with some guests experiencing cold or humid conditions and condensation on the windows, which affected their comfort. Bed comfort also received mixed feedback, with some finding mattresses hard and pillows low. Bathroom facilities are often noted as small, sometimes lacking a bidet, and featuring a shower curtain instead of a glass enclosure.

Dining & Food Quality
The hotel's dining experience is overwhelmingly praised as a significant highlight, with many guests describing the cuisine as exceptional and comparable to a high-end restaurant. The food quality is consistently lauded, featuring dishes that are artfully presented, imaginative, and never bland. Guests appreciate the daily choice between meat and fish options for main courses, complemented by a rich vegetable buffet and various appetizers. The breakfast is also highly rated for its variety and quality, offering both sweet and savory selections. Special occasions are sometimes celebrated with personalized touches, such as a custom-made cake for a birthday. While one guest noted the dining room could be hot, the overall consensus points to an outstanding and memorable culinary experience.

Location & Accessibility
The hotel boasts a highly advantageous and strategic location, making it incredibly convenient for guests to explore the surrounding area. It is situated just a few meters from the beach, offering easy access for seaside activities. Its proximity to the train station and bus stops is frequently highlighted, providing excellent accessibility for those arriving by public transport or wishing to visit nearby towns. Guests also appreciate being within walking distance of the city center, with its various shops and services. Additionally, the charming Finale Borgo is easily reachable from the hotel, adding another attractive destination for visitors. While parking is mentioned as available for some, its general availability or ease of access is not a dominant theme.

Staff & Service
Feedback on the staff and service is notably mixed, though predominantly positive. Most guests consistently commend the staff for being friendly, welcoming, cordial, professional, and highly available and attentive to guest needs. Many describe their interactions as making them feel at home, highlighting the personalized and dedicated service provided, which significantly enhances their overall experience. However, a significant number of reviews express strong negative sentiments, describing some staff or owners as rude, unpleasant, or discourteous, particularly when addressing minor issues or perceived errors. These contrasting experiences suggest that while many receive excellent service and appreciate the personal touch, others encounter challenging interactions that unfortunately detract from their stay.

Additional Information
Several important details emerge from guest reviews that do not fit into other categories. A recurring concern is the issue of price discrepancies, where guests reported being quoted one price at booking only to be charged a different, higher amount upon arrival or departure. This lack of pricing clarity also extends to extra charges for amenities like air conditioning and hairdryers, which guests felt should be more transparent. Despite being officially a two-star establishment, many guests believe the hotel offers a quality of service and cuisine that far exceeds its rating. This is often attributed to the hotel being run by a dedicated two-person team, whose passion and personal involvement are frequently highlighted as contributing to the hotel's unique and welcoming atmosphere.