Hotel Imperial

This hotel offers a memorable stay, particularly noted for its rooftop bar which provides stunning views, especially at sunset, making it a signature feature. Guests consistently highlight the hotel's overall cleanliness, spacious rooms, and the comfortable beds that ensure a restful night's sleep. The welcoming and friendly staff also contribute significantly to a positive experience. This establishment is well-suited for couples seeking a romantic getaway with beautiful vistas, families benefiting from well-designed and comfortable family rooms, and sightseers or business travelers due to its convenient location and accessibility. To enhance your stay, it is advisable to request a room away from the main road or the rooftop bar if you are sensitive to noise, and consider booking parking in advance due to limited availability.

Facilities & Amenities
The hotel features a highly praised rooftop bar, also known as the Sky bar, which is a popular spot for enjoying cocktails and panoramic views, though some guests note that music from the bar can be loud in rooms directly below. Guests appreciate the reliable free Wi-Fi throughout the property. Rooms are equipped with air conditioning that is generally reported as effective and quiet, along with a mini-fridge and a kettle or coffee maker with pods for convenience. Some rooms offer a balcony or terrace, and the presence of electric shutters is a welcome feature for light and noise control. While there is no swimming pool, the hotel provides a safe in rooms for valuables. The elevator is noted by some guests as being quite small.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, from the common areas to the individual rooms, with housekeeping receiving high praise. Rooms are described as renovated, modern, and generally spacious, particularly the family rooms and suites. The comfortable beds and quality bedding are frequently highlighted, ensuring a good night's sleep, though a few guests mentioned firm mattresses or beds that tend to separate. Bathrooms are typically clean and often spacious, featuring good showers, though some guests noted a lack of ventilation or persistent sewer smells. Noise levels are a recurring concern, with many guests reporting significant street noise from the main road, noise from the rooftop bar affecting lower floors, and occasional neighbor noise due to perceived poor soundproofing between rooms.

Dining & Food Quality
The hotel's breakfast consistently receives positive feedback for its copious and varied selection, featuring fresh products and a wide range of choices. Guests often describe it as good quality and excellent value. The breakfast room can sometimes feel crowded, especially during peak times. While there isn't a full-service restaurant on-site, the rooftop bar offers a selection of drinks and cocktails. The coffee provided, often with Lavazza pods, is well-regarded, and the orange juice is frequently praised. Some guests mention the availability of meal trays from a caterer as an alternative for dining.

Location & Accessibility
The hotel boasts a very good location, being just a few minutes' walk from the beach and surrounded by numerous restaurants and shops. Its proximity to a casino is also noted. For those looking to explore further, bus stops are conveniently located directly in front of the hotel, providing easy access to the city center, the port, and the train station. Guests appreciate the ability to take pleasant promenade walks along the coast. While some guests find the neighborhood quiet, others note the presence of a main road can lead to noise. Parking is available on-site, though it is paid, limited, and can be tight; however, guests often find free parking options nearby, including at the casino.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, professionalism, and welcoming demeanor. Guests frequently highlight their helpfulness and attentiveness, noting their willingness to accommodate requests and provide useful information about the local area. The check-in process is generally described as efficient. Housekeeping staff are also commended for maintaining high standards of cleanliness. While most interactions are positive, a few guests reported mixed experiences regarding problem resolution, such as issues with hot water or persistent room odors, where solutions or apologies were not always perceived as adequate. Overall, the staff's commitment to providing excellent service is a strong point.

Additional Information
Guests should be aware that the hotel does not accept reservations made through the SmartBox system, which has caused inconvenience for some. For those who might forget items, the hotel's policy for shipping forgotten belongings can be quite expensive. The hotel utilizes a traditional metal key system for room access, with only one key provided per room, which some guests find cumbersome and less convenient than electronic key cards, especially when multiple occupants need to enter or leave independently. The hotel has undergone recent renovation, contributing to its modern and pleasant decor.