Hotel Indigo San Antonio-riverwalk - an IHG hotel (San Antonio, USA)

Hotel Indigo San Antonio-riverwalk - an IHG hotel (San Antonio, USA)

About Hotel Indigo San Antonio-riverwalk - an IHG hotel

A stylish, Spanish-style villa overlooking the water, the Indigo San-Antonio-Riverwalk offers smoke-free, pet friendly guest rooms and free Wi-Fi. Standard amenities include a flat screen cable television with premium channels, a comfortable work space, and a mini refrigerator. Many rooms also offer a private balcony with a view of the river. Guests can enjoy the sunshine and palm trees out on the terrace, or cool off in the sparkling outdoor pool. The Indigo San-Antonio-Riverwalk also offers a business center, fitness center, and same day dry cleaning services. Fresh local produce is on the menu at Bridges Bar & Bistro. The hotel's relaxed yet upscale restaurant is open daily for breakfast and dinner. Guests can walk or take a river taxi to the San Antonio Museum of Art and the Pearl Brewery. The Alamo is seven blocks away, and the Spanish Governor's Palace is also nearby.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.2
trivago Rating Index based on 4521  reviews from:
  • Location
    Good  7.8 / 10
  • Rooms
    Very good  8.3 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

A quiet yet convenient location..

Many guests appreciate the hotel's location at a quieter stretch of the Riverwalk, noting that the restaurants, bars, and shops are about a 15-20 minute walk along the water. The San Antonio Museum of Art and the Pearl Brewery are about the same distance away. The hotel also boasts its own river taxi stand and a complimentary shuttle with a three-mile radius. The new Tobin Center for Performing Arts is right across the river.

positive:

Stylish rooms with a view..

Guests often describe the bright, modern decor in the rooms and lobby as "fun", "cheerful", or "quirky". Many report a great night's sleep in the comfortable beds, and also appreciate the high quality bath products. Several guests were delighted to find that their balcony offered both a view of the water and a bit of privacy thanks to the towering palm trees around the terrace.

positive:

Friendly, helpful staff..

The front desk staff have received many positive reviews for their friendly and professional customer service, with guests often singling out team members for "above and beyond" gestures of hospitality. Guests often remark that they are greeted warmly by every member of staff they meet, from housekeeping to management.


Negative Reviews

negative:

Do step lightly..

A few guests were disturbed by footsteps overhead and in the halls. They seem to be particularly loud due to the laminate flooring, though most guests understand it is a cleaner and more practical choice for a pet friendly hotel.

negative:

What's in a name?

Several guests felt misled by the "Riverwalk" in the hotel's name given the distance from the restaurants, shops, and bars. Others were disappointed in the "river view" from the balcony in some rooms.

negative:

Room for improvement in housekeeping..

Some guests were disappointed in the overall level of housekeeping, or were dismayed to find various insects in their rooms, particularly on the first floor.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Television
  4. Hairdryer
Theme / Type
  1. Boutique hotel
Food and beverage
  1. Diabetic food

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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