Hotel Indigo Traverse City By Ihg

This hotel offers a memorable stay, particularly noted for its stunning bay views and a vibrant rooftop bar that provides an exceptional vantage point. Its central location in downtown makes it an ideal choice for sightseers and couples seeking a romantic getaway, as well as business travelers looking for convenience and comfort. Guests consistently highlight the hotel's modern design, the high standard of cleanliness, and the attentive service provided by the staff. For those planning a visit, consider requesting a room on the city side if sensitive to noise, and be sure to take advantage of the hotel's prime walkable access to local attractions and dining.

Facilities & Amenities
Guests frequently praise the hotel's impressive facilities, which contribute significantly to their overall experience. The rooftop bar is a standout feature, offering breathtaking views and a lively atmosphere, often complemented by live entertainment. The lobby bar provides a cozy alternative, with many enjoying the inviting ambiance, especially when relaxing by the fireplace. A well-equipped fitness center is available for guests to maintain their routines. The hotel also features a convenient market in the lobby, allowing guests to easily purchase snacks and beverages. While some guests noted the absence of a swimming pool or hot tub, the other amenities generally enhance the stay, providing ample opportunities for relaxation and enjoyment.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness and the overall comfort of its rooms. Guests describe the accommodations as spacious, modern, and well-appointed, often highlighting the comfortable beds and high-quality linens that ensure a restful sleep. The large bathrooms are frequently praised, especially the walk-in showers and rainfall showerheads which offer a luxurious experience. However, some guests have noted that the barn-style bathroom doors can be noisy and may not offer complete privacy. While many rooms boast beautiful bay views, some guests report significant road noise from the busy street below, particularly in bay-facing rooms, leading the hotel to provide sound machines. Occasional issues with HVAC noise and temperature control have also been mentioned, along with some rooms showing minor wear and tear.

Dining & Food Quality
The hotel's dining options are a highlight for many guests, with the breakfast consistently receiving rave reviews for its deliciousness, variety, and high quality. Many consider it among the best hotel breakfasts they have experienced, often featuring local flavors like house-made cherry jam. The on-site restaurant is also highly regarded, with guests praising specific dishes such as fried walleye and short rib, noting the excellent food preparation. The bar areas, both in the lobby and on the rooftop, are popular for their well-crafted cocktails and inviting atmosphere. While the food quality is generally excellent, some guests have found the breakfast to be a bit pricey and occasionally noted issues with the restaurant's computer system or a preference for traditional table service over QR code ordering.

Location & Accessibility
The hotel's central location is a major draw, placing guests within easy walking distance of downtown Traverse City's numerous shops, restaurants, and the waterfront. Its proximity to the Warehouse District, local entertainment venues, and the TART trails makes it highly convenient for exploring the area without needing a car. However, parking is a significant point of discussion among guests. The hotel primarily offers valet-only parking, which is mandatory and incurs an additional daily fee. While the valet service is often praised for its efficiency and promptness, many guests express frustration over the mandatory nature and cost, suggesting it should be included or that self-parking options should be available. Some guests have found alternative street parking nearby, though this requires managing meters.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, contributing significantly to a positive guest experience. From the moment of arrival, guests feel welcomed, with many highlighting the efficiency of the quick check-in process. The valet service is frequently commended for its courteous and prompt handling of vehicles. While most interactions with the front desk are positive, a few guests have noted instances of less enthusiastic service or difficulties resolving specific issues like reservation changes or housekeeping requests. Housekeeping generally maintains a high standard of cleanliness, though some guests have reported inconsistencies with daily room servicing or replenishment of in-room amenities. Overall, the team's commitment to providing excellent service is a recurring theme.

Additional Information
Guests often appreciate the hotel's distinctive and pleasant aroma throughout the common areas, which contributes to a welcoming ambiance. While the hotel does not feature a swimming pool, its prime location near the bay and other attractions offers alternative recreational opportunities. A common point of feedback relates to the in-room amenities, with many guests noting the absence of a microwave and, in some queen rooms, a mini-fridge, which can be an inconvenience for longer stays or for those wishing to store food. Some guests have also mentioned that the TV channel selection can be limited, and the systems occasionally experience technical issues.