Infinity Bay Spa & Beach Resort boasts beachfront accommodations with an oversized infinity pool. All guests receive a complimentary breakfast buffet and free Wi-Fi access. Every room is air conditioned and features a kitchenette, flat screen cable TV, and a separate seating area. All villas boast full kitchens and private balconies. Select rooms have ocean views. The hotel also features a gym, sauna and garden area. Beach umbrellas and bike rentals are available onsite. For added convenience, there is also a gift shop, 24-hour reception, a business center and a complimentary airport shuttle available. Guests can enjoy fresh seafood at La Palapa, or have drinks and a light snack at the poolside Tiki bar. Room service is also available. Infinity Bay Spa & Beach Resort is a few minutes’ walk from West Bay Beach, and one mile from Gumbalimba Park and Hanging Bridge. For a memorable experience, visit Jungle Top Zipline Adventure, five miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Infinity Bay Spa & Beach Resort boasts plenty of excellent amenities in the rooms and onsite. Guests were incredibly impressed with the hotel's enormous infinity pool and swim-up bar. The beach is equally impressive with loungers, umbrellas, and sports equipment rental onsite. In addition, there is an inflatable water park for guests to enjoy. A short stroll down the sand, guests will also find gorgeous coral reefs, perfect to snorkel above.
Most guests found the staff at Infinity Bay Spa & Beach Resort as friendly, helpful, and accommodating. Guests say the hotel personnel was always attentive to their needs. If you run into any problems, they will try resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area.
Don't miss out on breakfast. Guests enjoyed the morning buffet very much. The regular restaurant menu doesn't disappoint either, with delicious dishes and fresh seafood.
Several guests had trouble connecting to the Wi-Fi. The signal can be weak at times. Even when connected, the internet speed was pretty slow and difficult to use comfortably. Fortunately, the signal is much better in the public areas, the lobby and restaurants.
Some of the rooms are smaller than others and lack storage space. If you have a lot of luggage or a lot of guests to a room, you may feel cramped.
Some of the in-room amenities and hotel facilities need to be better maintained. Guests have ran into non-working devices, like the remote control and in-room safe. The hotel elevator has been out of order on several occasions as well.
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