Intercity Ribeirao Preto

The hotel offers a highly regarded experience, particularly noted for its excellent breakfast and comfortable accommodations, which consistently receive high praise from guests. Its convenient location with easy highway access is a significant advantage, making it an ideal choice for business travelers seeking efficiency and a quiet environment for work, as well as families and couples looking for a comfortable base to explore the area. Guests frequently highlight the attentive staff and the quality of the showers as standout features. To enhance your stay, be aware that parking incurs an additional fee, and it is advisable to confirm room amenities upon arrival to ensure everything meets your expectations.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and comfort. The fitness center is available, with some guests finding it well-equipped for effective workouts, while others noted it could benefit from more diverse equipment or maintenance. Wi-Fi is generally reliable throughout the property, ensuring guests can stay connected. The elevators are described as fast, contributing to smooth transitions within the hotel. Room service is offered, though some guests experienced delays or limited availability during late hours. Additionally, the hotel complex includes a convenient mini-market and a salon, adding to the accessibility of services for guests.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many praising the comfortable beds and spacious rooms that contribute to a restful sleep. The shower pressure and hot water are frequently highlighted as excellent. However, some guests reported inconsistencies in cleanliness, noting issues such as dust, stains on walls, or mold in the bathroom. There were also recurring comments about worn or stained towels and bed linens, suggesting a need for renewal. While most found the rooms quiet, some experienced noise levels from air conditioning units or adjacent rooms. The presence of a TV and functional air conditioning is appreciated, though some AC units were described as noisy.

Dining & Food Quality
The breakfast at the hotel consistently receives high acclaim, described by most guests as excellent, delicious, and varied. Many particularly enjoyed the cheese bread and the wide array of fresh options available. However, some guests noted that the breakfast area can become crowded during peak times, leading to occasional delays in food replenishment or difficulty finding a table. The restaurant generally offers good food quality, but some guests experienced long waits for dinner service or found staff availability to be an issue. Room service is available, with the food generally well-received, despite some reports of slow delivery.

Location & Accessibility
The hotel's location is highly praised for its convenience and easy highway access, making it particularly suitable for travelers arriving by car. It is strategically situated near a large shopping center and various restaurants, providing ample dining and entertainment options within easy reach. Guests also appreciate its proximity to other essential services like gas stations and pharmacies. While the location itself is a significant advantage, a common point of feedback concerns parking. Although available, it is an outsourced paid service, and many guests found the daily parking fee to be unexpectedly high, impacting their overall satisfaction.

Staff & Service
The staff at the hotel consistently receives high praise for their attentiveness, friendliness, and professionalism. Guests frequently highlight their helpfulness and willingness to assist with various requests, contributing to a welcoming atmosphere. The check-in process is generally described as quick and efficient, though a few guests reported minor issues. Housekeeping is often commended for maintaining clean rooms, while the valet service is noted for its efficiency and courtesy. Overall, the majority of guests report a positive experience with the hotel's service, feeling well-cared for throughout their stay.

Additional Information
The hotel operates a pet-friendly policy, which is appreciated by guests traveling with animals. However, it's important to note that an additional pet fee applies, and some guests felt there was a lack of specific amenities or designated areas for pets within the hotel, such as for breakfast. A recurring point of frustration for some guests was the hotel's cutlery policy, where disposable cutlery had to be purchased for outside food, or was not provided for in-room dining. Some reviews also mentioned a destination fee that was not always clearly explained at the time of booking. Guests should also be aware that some rooms have reported issues with non-functional telephones or persistent noise.