International Inn on the Bay

The hotel is characterized by its bay view, which is consistently highlighted as its most appealing feature, making it an attractive option for budget travelers seeking an affordable Miami experience. While the property has an older, retro charm, it is widely acknowledged that it is in need of significant renovation and modernization. Guests looking for a comfortable stay should be prepared for an older aesthetic. To ensure a more pleasant experience, it is advisable to confirm the working condition of in-room amenities upon arrival, as some guests have reported issues.

Facilities & Amenities
The hotel's pool area, despite offering a beautiful view of the bay, frequently receives negative feedback regarding its cleanliness and operational status, with many guests reporting it to be dirty, cloudy, or even closed. Wi-Fi connectivity is a common point of frustration, often described as slow, unreliable, or non-functional, making streaming difficult. Similarly, the in-room TVs are consistently criticized for being outdated, lacking smart features, and offering very few working channels. While free parking is available, it is often described as limited and tight, posing challenges for guests, especially during busy periods. Some rooms include a kitchenette with a fridge, but a microwave is typically only available in a shared lobby area. Guests also note the absence of in-room irons or ironing boards. The air conditioning units are frequently reported as noisy and old, though some guests find them effective. The lobby itself is often described as worn and lacking air conditioning.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly mixed, with a significant number of guests reporting issues. While some reviews mention clean rooms and fresh-smelling bed sheets, many others describe rooms as dirty, grimy, and having unpleasant odors, including cigarette smoke. Common complaints include visible stains on sheets, hair on floors and in bathrooms, and the presence of ants or roaches. The bathrooms are frequently cited as outdated, in need of repair, and sometimes unclean, with issues like peeling paint, rusty drains, and non-functional toilets. Beds are generally described as comfortable by some, but others found them hard or worn out, leading to discomfort. Noise levels are also a concern, with reports of thin walls allowing sounds from adjacent rooms and hallways, as well as loud air conditioning units, disrupting sleep.

Location & Accessibility
The hotel's location is consistently highlighted as one of its primary advantages, particularly its direct proximity to the water and the bay, offering beautiful views. It is considered a convenient location for accessing various areas, with some guests noting its affordability relative to other Miami accommodations. While it is described as being near the bus station and having easy access to a free trolley for beach areas, some guests find it a bit far from the city center or the main beach. The area is generally seen as having many options for food, and a Walgreens and convenience store are nearby. However, some reviews express concerns about the immediate surrounding area, describing it as less desirable or "ghetto."

Staff & Service
The staff generally receives mixed but often positive feedback, with many guests describing them as friendly, nice, helpful, and accommodating. Specific mentions include quick check-in processes and staff willingness to assist with requests like early check-in or late check-out, and providing fresh towels daily. Some guests highlight positive interactions with specific staff members. However, a notable number of reviews describe staff as rude, unprofessional, or unresponsive, particularly concerning issues with deposits or room changes. There are also reports of staff being difficult to reach by phone and a perceived lack of concern for guest issues. The housekeeping staff is sometimes praised for their care and attentiveness.

Additional Information
A recurring and significant issue for many guests is the security deposit policy. A $100 deposit is typically required at check-in, but numerous guests report significant delays or complete failure to receive their refund, often requiring multiple calls or disputes. This process is described as frustrating and a potential scam by some. The hotel is widely noted for its older, retro style or MIMO design, which some guests appreciate for its charm, while others find it indicative of a property in dire need of renovation and updates. There are no breakfast options available, and guests should be aware that the property lacks basic amenities like in-room coffee makers. Some reviews mention the hotel's pet-friendly policy, though specific details are limited. The property has a history of being considered for condemnation due to its condition, with plans for future renovation.