Islander Inn

The hotel is widely celebrated for its exceptional pool area, featuring multiple pools, a lively swim-up bar, and engaging entertainment, making it a memorable destination. Guests consistently highlight the hotel's cleanliness, the comfortable beds, and the remarkably friendly staff who are often seen maintaining the property. Its central location is also a significant draw, placing guests within easy reach of local attractions. The atmosphere is predominantly described as a party-style environment, appealing greatly to younger adults, groups of friends, and those looking for a vibrant social scene. While many appreciate the energetic vibe, prospective guests should be aware of the consistently loud music throughout the day. It is advisable to confirm pool bar operating hours if this is a key amenity for your stay, and be prepared for the hotel's wristband policy, which is enforced for security and property access.

Facilities & Amenities
The hotel offers an impressive array of facilities and amenities designed for entertainment and convenience. The highlight is undoubtedly the expansive pool area, featuring three distinct pools, including a relaxing lazy river and a large hot tub. The swim-up bar is a popular spot, often accompanied by a live DJ and planned events, creating a vibrant, party-like atmosphere that many guests enjoy. However, some guests noted that the pool bar was occasionally closed, which was disappointing. For security, the property is equipped with cameras monitored around the clock by staff, and security guards are present, enforcing a wristband policy for entry. Guests appreciate the convenience of on-site golf cart rentals, though these must be returned by 9 PM. A complimentary morning coffee bar is available in the lobby, and while Wi-Fi is provided, some guests experienced connectivity issues.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, describing rooms as very clean and well-maintained, with staff consistently seen cleaning the premises. The beds are frequently praised for being very comfortable, often featuring new mattresses and quality linens, ensuring a restful sleep. While many rooms are noted as modern and recently updated, some guests found certain rooms to be dated or in need of further renovation. Common in-room amenities include mini-fridges in some units and ample dresser space. However, some guests reported issues with air conditioning units being noisy, ineffective, or leaking, and bathroom lighting was occasionally described as poor. Noise levels can be significant, particularly from the pool area music and other guests, though some rooms offer a quieter experience. Some bathrooms experienced water flooding or had uneven floors.

Dining & Food Quality
The hotel primarily focuses on its vibrant bar scene rather than extensive dining options. The swim-up bar within the pool area is a major highlight, consistently receiving praise for its lively atmosphere and the friendly, efficient service provided by the bartenders. Guests enjoy the convenience of having a large bar directly accessible from the pool, which significantly enhances the overall entertainment experience and contributes to the hotel's party-like ambiance. While there are no full-service restaurants on-site, a complimentary morning coffee bar is available in the lobby, which is appreciated by guests starting their day. Some guests expressed a desire for a more substantial breakfast offering, as only coffee is provided. The focus on the pool bar means that guests often seek dining elsewhere, though some isolated feedback mentioned good portions for food available at the bar.

Location & Accessibility
The hotel boasts an excellent central location, making it incredibly convenient for guests to explore the surrounding area. It is within easy walking distance of numerous downtown attractions, including a variety of shops, restaurants, and bars, allowing guests to immerse themselves in the local scene without needing transportation. For those arriving by ferry, the hotel is just a short taxi ride or a brief walk from the Jet Express dock, enhancing its accessibility. While the location is praised for its proximity to lively areas, guests should anticipate a vibrant atmosphere, as the hotel itself can be quite noisy due to the loud music from the pool area. Parking is available on-site, though it typically incurs an additional fee, which some guests found to be an unexpected cost.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests highlighting their exceptional friendliness, helpfulness, and attentiveness. The owners are frequently on-site, actively engaging with guests and overseeing operations, which contributes to a personalized and well-managed experience. Guests appreciate the staff's willingness to accommodate requests and their proactive approach to maintaining the property. While many experienced a quick check-in process, some reported initial confusion or longer wait times upon arrival. Housekeeping is noted for providing fresh towel service, and issues are often addressed promptly. However, a minority of reviews mentioned instances of staff being perceived as rude or unprofessional, particularly concerning noise complaints or issues with security deposit refunds, indicating some inconsistencies in service delivery.

Additional Information
Guests should be aware of several specific policies and features that impact their stay. A wristband policy is in place, requiring guests to wear a non-removable band for the duration of their visit for security purposes, which some guests found inconvenient. A security deposit of $200-$250 is typically charged upon check-in, and while most refunds are processed smoothly, some guests reported delays or unexpected deductions. The hotel is currently undergoing renovations and updates under new ownership, with visible improvements like new mattresses and modernized rooms, indicating a commitment to enhancing the guest experience. It's important to note the no outside drinks policy in the pool area. Additionally, while golf cart rentals are conveniently available on-site, they must be returned by 9 PM daily, which may require planning for evening activities.