Itsy By Treebo - Albie Stay Inn

The hotel is primarily known for its attentive staff and impeccable cleanliness, creating a welcoming atmosphere that leaves a lasting impression on guests. Many consistently praise the delicious food and the overall value for money offered, making it a popular choice for budget travelers and value-conscious guests seeking an affordable yet comfortable stay. While the hotel's location receives mixed feedback, its convenient proximity to the railway station is frequently highlighted. Families and solo travelers looking for a comfortable and affordable accommodation with commendable service will find this hotel particularly suitable. To ensure a smooth experience, it is highly advisable to directly confirm your booking with the hotel, especially if you are an international traveler or have utilized a third-party booking application, as some guests have reported issues with denied entry or unexpected payment demands upon arrival. Additionally, guests should be aware of the hotel's somewhat secluded access.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as "super clean," "neat and clean," and "immaculate." Many appreciate the spacious rooms and find them very comfortable, often noting the elegant décor. However, feedback on room comfort is mixed. Some guests reported issues such as broken door handles, non-functional bathroom lights, and unpleasant odors in rooms or linen. There were also complaints about dirty mattress, torn bedsheets, unwashed pillow covers, and the absence of towels. While some reviews mention a "quiet location," others indicate that the "surrounding may disturb your privacy and silence," suggesting potential noise issues. Overall, while the hotel strives for cleanliness, some inconsistencies in room maintenance and amenities have been noted.

Dining & Food Quality
The hotel's dining experience consistently receives high praise from guests. Many describe the food as "best," "tasty," and "yummy," with several highlighting the "excellent" and "delicious" breakfast buffet that offers a "huge variety of options." The restaurant food is frequently commended, with some guests feeling that "every meal felt gourmet." The on-call food and snacks facility is also appreciated for its convenience and quality. Guests often note the "amazing" quantity and quality of the food provided. While the vast majority of feedback is positive, a few isolated comments mentioned that the tea was not good or expressed a preference regarding the availability of both vegetarian and non-vegetarian options. Overall, the hotel is highly recommended for its exceptional food quality and diverse menu.

Location & Accessibility
The hotel's location elicits highly mixed opinions from guests. Many appreciate its proximity to the railway station, often noting it's within walking distance or a short distance, and its convenience to other landmarks like a mall. Some guests found it to be a "quiet place" and a "prime location" for exploring the city. However, a significant number of reviews describe the location as "a bit inside," "very narrow passage," "very remote area," or even situated in a "slum" or "congested way." This can make it "difficult" for cabs to access and is sometimes perceived as "shady." Despite these challenges, safe parking is available for those traveling by car. Guests should be prepared for the hotel's less accessible approach, which can impact convenience, especially for those relying on public transport or taxis.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise from guests, standing out as a major highlight of their stay. Reviewers frequently describe the staff as "amazing," "incredibly friendly and accommodating," "very courteous," and "helpful throughout our stay." The receptionists are particularly noted for their helpfulness and responsiveness to queries. Guests appreciate the attentive service provided, with staff often going "going above and beyond" to ensure an enjoyable experience. The room service is commended for being "very good and fast," and the overall staff cooperation contributes to a positive atmosphere. While a few isolated comments mentioned impolite staff or rude tele-callers in relation to booking issues, the on-site team's commitment to providing excellent customer service is a recurring theme, making guests feel "always welcome."

Additional Information
Guests have reported significant issues regarding the booking process and hotel policies. Several reviews mention being contacted for advance payment despite booking terms indicating otherwise, with threats of cancellation if payment is refused. A major concern is the hotel's practice of denying entry to guests who booked through third-party online travel agencies, demanding cash payment upon arrival, or even stating they no longer have a contract with such platforms. Most notably, there are multiple reports of a foreigner policy where non-Indian guests were explicitly denied accommodation upon arrival, despite having confirmed bookings. This has led to considerable inconvenience and frustration. Additionally, guests should be aware that the hotel charges for mineral water bottles, rather than providing them complimentary.