Ivolita Vilnius

The hotel offers a practical and convenient base for exploring the city, distinguished by its prime location that places guests within easy walking distance of both the main train and bus stations and the historic Old Town. This makes it an excellent choice for sightseers and travelers relying on public transport, as well as solo travelers and couples seeking an accessible and budget-friendly stay. Guests frequently highlight the staff's welcoming demeanor and the generally good breakfast as key positives. While many appreciate the overall value, some reviews indicate inconsistencies in room maintenance and noise levels. To ensure a comfortable experience, it is advisable to confirm reception hours if arriving late and consider requesting a room away from the main street for a quieter stay. The hotel's blend of accessibility and essential amenities caters well to those prioritizing convenience and a central position.

Facilities & Amenities
Guests find the hotel's facilities to be functional and meet basic needs, contributing to a convenient stay. The presence of a single elevator is noted, providing access to upper floors, though some guests on the top floor mentioned it doesn't reach the very top. Wi-Fi is available, with most guests finding it reliable, though some reported it to be weak in certain rooms. While not all rooms include a kettle or fridge, these amenities are available in some, and free coffee/tea is offered in the lobby. Luggage storage is a helpful service for guests with early arrivals or late departures. Parking is available on-site for an additional fee, which is appreciated by those traveling by car, despite some finding the cost high or availability limited.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests describe their rooms as generally clean and of a good size, with comfortable beds and hot water in the bathroom. However, a significant number of reviews express strong concerns, detailing issues such as thick layers of dust on surfaces, dirty and torn bedsheets, and unhygienic toilet seats with visible stains. Some bathrooms were criticized for mold in shower corners and corroded fixtures. Noise levels are a recurring issue; while some rooms facing the rear are quiet, street-facing rooms suffer from constant street noise, and thin walls mean guests can hear conversations and activities from neighboring rooms and the corridor, impacting rest. Heating is generally effective, but the lack of proper air cooling units or air conditioning makes rooms uncomfortably hot in warmer weather.

Dining & Food Quality
The breakfast service receives varied feedback, with many guests appreciating its inclusion and finding it decent for the price. The breakfast variety is often described as good, offering a range of options including popular chocolate croissants, various hot meal items like cooked vegetables and rice, and standard continental choices such as cold cuts, cheeses, and yogurts. Coffee from the machine is generally well-regarded, and pastries are also mentioned positively. However, some guests found the selection limited or the food quality bland and unappetizing, occasionally leaving them hungry. The dining room itself is frequently noted as being very small, leading to crowding and queues for seating during peak hours, which can detract significantly from the dining experience. Despite this, the constant replenishment of items is a plus.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it highly convenient for exploring the city. It is ideally situated within a short walking distance of both the main train station and bus station, which is particularly beneficial for travelers arriving from or departing to the airport or other cities. The historic Old Town is also easily accessible on foot, allowing guests to reach major attractions, dining, and shopping options within minutes. A nearby market and supermarket add to the convenience for daily needs. While the immediate surrounding area is described as somewhat worn by some, the hotel itself is considered safe. Parking is available on-site, though it is a paid service and can be limited, prompting some guests to seek street parking.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness and helpfulness. Guests frequently commend the reception team for their welcoming demeanor, efficient check-in and check-out processes, and willingness to assist with various requests. Specific examples of attentive service include providing after-hours contact numbers for late arrivals, packing breakfast to-go for early departures, and accommodating room change requests when possible, even for those with specific needs like a different room type. Many reviewers highlight the staff's jovial and engaging attitude, contributing positively to the overall guest experience. The staff's ability to communicate in multiple languages, including English, further enhances their helpfulness, making guests feel well-supported throughout their stay.

Additional Information
Several important details emerge from guest feedback that do not fit into other categories. A key point is the hotel's reception hours, which are not 24/7; guests arriving late, especially after midnight, have reported finding the doors closed and no staff available, leading to significant inconvenience and the need for alternative accommodation. Furthermore, some guests noted a lack of daily housekeeping, with rooms not being cleaned, beds not made, and trash not emptied unless specifically requested, which can be unexpected for a hotel stay. While not widely reported, one review raised concerns about potential safety issues regarding blocked emergency exits and unlocked luggage storage, though this was an isolated comment. Guests should be aware of these operational aspects to plan their stay accordingly.