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Hotel JEN Manila by Shangri-La (Pasay, Philippines)

Hotel JEN Manila by Shangri-La (Pasay, Philippines)

About JEN Manila by Shangri-La

Jen Manila is a four-star family friendly hotel featuring a fitness center, two bars, an outdoor pool and free wireless Internet access in public areas. The hotel is a mile from Cultural Center of the Philippines. Room amenities include air-conditioning, blackout curtains, a LCD TV with cable access, an in-room safe, a coffee/tea maker and free bottled water. Jen Manila features a children’s wading pool, a safe-deposit box at the front desk, laundry facilities and conference space. A limo/town car service is available and valet parking is provided at a surcharge. Latitude specializes in Asian cuisine and serves breakfast, lunch and dinner. Kitcho’s specialty is Japanese cuisine and is open for lunch and dinner. Coffee.com café serves light fare only and is open daily. A breakfast buffet is available at a surcharge. The hotel is three miles from Rizal Park and a 20 minute drive from Ninoy Aquino International Airport.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationGood  (7.8 / 10)
  • RoomsVery good  (8.2 / 10)
  • ServiceExcellent  (8.7 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Very friendly and multilingual staff members

The staff members are very considerate and helpful. With multilingual staff on hand, the hotel caters to a wider clientele base from different nationalities. The reception staff are very swift and professional during the check-in/out process.


Enjoyable breakfast buffet

There is a wide selection of items in the hotel's breakfast buffet. Every item is skilfully prepared and plenty enough to satisfy all the guests. The atmosphere is very relaxing and peaceful.


Free high speed Wi-Fi makes for easy communication

The hotel offers free Wi-Fi which is very convenient because it is fast and the signal is strong in both the rooms and public areas. Browsing the web is an enjoyable experience.

Negative Reviews


Some beds were very uncomfortable to sleep in

Though generally a personal preference, a good number of guests complained about the beds enough to warrant a concern. Those affected thought the beds were too soft and did not offer proper spinal support. As such, a few guests woke up with aching backs and some with stiff necks.


The hotel was quite pricey in general

Some guests were of the belief that the rooms were too expensive once you took into account the room rates versus what was provided in the room. Some also pointed out the high prices of food items that went contrary to their liking. They felt they did not get value for their money.


Sound insulation rather poor

A few guests who have stayed at hotel have complained of the thin walls thus having disturbed by noise especially at night. The nightclubs nearby can get rather noisy as a result of the revellers and loud music. Those looking for a peaceful night's sleep will unfortunately not be able to have it some of the time and especially during the weekends.

All amenities

Wellness / Spa
  1. Beauty salon
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Gym
  6. Parking
  7. Bell service
  8. Hotel bar
  9. Pool bar
  10. Conference rooms
  11. Non-smoking rooms
  12. Restaurant
  1. Wheelchair accessible
  2. Accessible hotel
Room amenities
  1. Ironing board
  2. Television
  3. Electric kettle
  4. Pay-TV
  5. Sitting area
  6. Safe
  7. WiFi
  8. Free WiFi (rooms)
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 14:00


3001 Roxas Boulevard,  1305,  Pasay,  Philippines
Telephone: +63(2) 795 8888 | Fax: +63(2) 708 9856

Frequently Asked Questions about JEN Manila by Shangri-La

  • Is there a pool area at JEN Manila by Shangri-La?

    Yes, JEN Manila by Shangri-La offers 1 pool area.

  • Are pets allowed at JEN Manila by Shangri-La?

    No, JEN Manila by Shangri-La doesn’t allow pets.

  • Is parking available at JEN Manila by Shangri-La?

    Yes, JEN Manila by Shangri-La provides Parking for guests.

  • Where is JEN Manila by Shangri-La located?

    JEN Manila by Shangri-La is located in 3001 Roxas Boulevard, 1305, Pasay, Philippines.

  • Which popular attractions are close to JEN Manila by Shangri-La?